Night Auditor- Le Meridien Fort Worth Downtown

Remington Hospitality; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Remington Hospitality in Fort Worth, TX is seeking a Front Office Night Audit/Front Desk Associate responsible for daily audit functions across the hotel outlets, reviewing room and tax postings for accuracy and correcting errors.

You will back up the front office computer system, rebuild the front office system and reservations as needed, and follow accounting policies while delivering prompt, courteous guest service at check-in and check-out, PBX handling, and timely greetings.

Responsibilities

• Audit daily front office and outlet transactions.
• Review room and tax postings for accuracy and correct errors.
• Back up front office computer system nightly (if applicable).
• Rebuild front office system, reservations, and related software as needed.
• Understand and follow management company accounting and credit policies.
• Handle front desk functions including check-ins/check-outs, payments, reservations, PBX operation, and guest directions with prompt, courteous service.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.