Night Auditor - Home2 Suites

Strand Hospitality Services; Belmont (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Home2 Suites Belmont, a Strand Hospitality managed hotel, is seeking a Night Auditor to verify guest accounts and balance daily income. The role combines night audit duties with front desk responsibilities during the 11pm–7am shift, delivering courteous guest service and maintaining security.

The ideal candidate has hotel night audit experience, strong math and bookkeeping skills, and the ability to operate office tech. Training and team support are provided.

Qualifications

• Hotel Night Auditor experience preferred.
• Prior hotel guest services experience preferred.
• Ability to process math calculations accurately.

Responsibilities

• Completes posting of all charges.
• Receives and records guest payments.
• Posts room, tax, and local calls for the day.
• Prepares revenue report to include all day rates.
• Prepares and has ready by 7 a.m. each day the Housekeeper's Report.
• Assigns rooms to incoming guests.
• Maintains the daily walk-in reservation count sheet.
• Records wake-up calls and provides courteous information to guests.
• Knows and follows emergency procedures.
• Completes night audit by 7 a.m. and informs morning operations.
• Completes shift duties and reports to Supervisor.

Skills

Math calculations

Office skills

Accounting/bookkeeping

Tools

Accounting software

Job description

• Base Pay $15.00 - $15.00 / Hour
• Job Category Guest Services
• Employee Type Full Time-Non-Exempt

Description

Join the Home2 Suites Belmont , a Strand Hospitality managed hotel!

Job Summary

The Night Auditor verifies the correctness of guest accounts by balancing each department’s income. The auditor posts room and tax and local phone charges to guest folios. In addition to audit responsibilities, the person in this position works the front desk during this night shift (typically 11pm – 7am). This includes providing guest assistance as needed and monitoring the safety and security of the hotel while guests sleep.

Duties and Responsibilities

The Night Auditor's responsibilities include, but are not limited to:

• Completes posting of all charges.
• Receives and records guest payments.
• Posts room, tax, and local calls for the day. Total room revenue should balance to room revenue report.
• Prepares revenue report to include all day rates.
• Prepares and has ready by 7 a.m. each day the Housekeeper's Report, listing the status of check-outs, stay-over, vacant, and out-of-order rooms for the night just ended.
• Assigns rooms in a courteous and efficient manner to all incoming guests.
• Maintains the daily walk-in reservation count sheet.
• Pays special attention to the phone and follows the basic rules of courtesy.
• Records and makes all wake-up calls properly.
• Provides information to guests in a courteous manner.
• Knows and follows policies and procedures in emergency situations.
• Completes the night audit by change of shift at 7 a.m. Gives information to other department heads, especially any information relating to the morning’s breakfast business and meeting set-ups.
• Completes duties and confirms on shift checklist as assigned.
• Completes various other duties assigned by Supervisor.

Requirements

• Hotel Night Auditor experience preferred
• Prior Hotel Guest Services Representative strongly preferred
• Ability to process math calculations
• Office skills and technology, accounting/bookkeeping preferred
• See physical requirements below

Strand Core Values

All associates are expected to embody the values listed below with everyone they e ncounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RE S PECTFUL

ADAP T IVE

SE R VICE

ACCOUNT A BLE

U N IFIED

DE D ICATED

Night Auditor Core Competencies

• Safety & Security
• Guest Satisfaction
• Initiative
• Frequent sitting, standing and walking
• Frequent bending forward and trunk rotation while standing and sitting
• Frequent stair climbing, pushing, pulling and reaching both above and below shoulders
• Vision – must have the ability to adjust focus as well as use of close, peripheral and depth/distance vision
• Hands/Fingers – frequent typing and use of fine motor skills
• Frequent lifting, carrying, pushing and pulling up to 15 lbs.
• Occasional squatting and kneeling plus lifting, carrying, pushing and pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Additional Information

• PackageDetails 76788|Basic Criminal Check Plus Credit