NIGHT AUDITOR - FT

Chukchansi Gold; Northern (KY); Hybrid; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical

Vision

401K matching

Life insurance

Meals provided

Paid time off

Discounts (Costco, aquarium, Six Flags

Discounts

Team dining meals

Job summary

Chukchansi Gold is hiring hospitality-focused team members to provide consistent, courteous service to hotel guests and ensure high guest satisfaction. The role involves knowing the property, assisting with guest requests, and supporting administration tasks to maintain smooth operations.

You should have a High School diploma or GED, with some college in Hotel Management preferred. The position offers competitive wages and a comprehensive benefits package as described.

Qualifications

• Proven ability to provide courteous guest service.
• Knowledge of hotel operations and guest needs preferred.
• Ability to handle guest requests and inquiries professionally.

Responsibilities

• Provides consistent, courteous service to hotel guests to maintain high satisfaction.
• Keeps knowledge of property and events to inform guests.
• Supports management with reports and guest record maintenance.

Skills

Customer service

Hospitality

Guest relations

Education

High School diploma or GED

Job description

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

Benefits

• medical
• vision
• 401K with employer match and immediate vesting
• life insurance
• meals
• reduced workday hours
• paid time off and more
• free and discounted meals in the Team Dining Room
• paid time off
• holidays gifts and raffles
• discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park

Job Description

Responsible for providing consistent, courteous service to all Hotel guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained.

Job Responsibilities

• Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible.
• Responds to guest requests, complaints or inquiries courteously and promptly.
• Prepares and distributes management reports to Hotel Administration and the Finance Department.
• Audits all guest records; verifies credit card approval.
• Posts room and tax charges to guest accounts.
• Distributes membership forms for rewards club cards.
• Creates new rewards club accounts for guests.
• Prints rewards club cards for guests with existing accounts.
• Issues rewards for guests when appropriate level of play has been established.

Job Requirements

• High School diploma or GED required.
• Some college courses in Hotel Management preferred.

Nestled near the awe-inspiring Yosemite National Park, Chukchansi Gold Resort & Casino invites guests to experience the natural beauty of the Sierra foothills while enjoying world-class gaming, dining and entertainment. Whether guests are drawn to the latest slot machines or fast-paced table games, seeking casual or upscale dining options, or looking for luxurious accommodations and thrilling energy, Chukchansi offers the ultimate California destination for a delightful and unforgettable getaway.

WHERE WORK MEETS PLAY! We're seeking individuals who embody teamwork, exude positivity, thrive in social settings and enjoy brightening others' days.