Night Auditor: Create Unmatched Guest Moments

Socket.dev; Oklahoma; On-site; USD 34,000 - 42,000; Full time

Job summary

Colcord Hotel in downtown Oklahoma City is hiring a Night Auditor to oversee overnight front desk operations. You will welcome guests, check them in with accurate reservations, answer calls, and ensure the security and accuracy of nightly financials.

The role emphasizes attention to detail, independence during overnight hours, and proficiency with hotel systems and end-of-day reporting. Previous hospitality or cashier experience is preferred, with a commitment to exceptional guest service.

Qualifications

• Previous customer service experience preferred.
• Previous hotel, Front Office, Night Audit, cashier, or hospitality experience preferred.
• Basic accounting and cash-handling knowledge preferred.
• Ability to accurately operate computers, keyboards, printers, and hotel systems.
• Ability to learn and operate reservation and accounting systems.

Responsibilities

• Registering guests with advance reservations efficiently and accurately.
• Answering internal and external telephone calls, taking messages, and directing calls appropriately.
• Acting as the overnight reservation attendant and assisting guests with reservation needs.
• Running end-of-day reports and reconciling information across hotel systems.
• Following accounting procedures carefully and ensuring overnight financial information is accurate.
• Maintaining proper guest key control and following hotel security procedures.

Skills

Customer service

English communication

Cash handling

Multitasking

Attention to detail

Tools

Reservation systems

Job description

Colcord Hotel in downtown Oklahoma City is hiring a Night Auditor to oversee overnight front desk operations. You will welcome guests, check them in with accurate reservations, answer calls, and ensure the security and accuracy of nightly financials.

The role emphasizes attention to detail, independence during overnight hours, and proficiency with hotel systems and end-of-day reporting. Previous hospitality or cashier experience is preferred, with a commitment to exceptional guest service.