Night Auditor: Courtyard Cle University Circle

Courtyard Cleveland University Cir; Cleveland (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

Courtyard by Marriott Cleveland UCI is hiring a Night Auditor in Cleveland, OH. You will work on the front desk during the night shift, handling guest check-ins/outs, balancing daily transactions, and supporting a safe, welcoming environment for guests 24/7.

The role emphasizes proactive, caring service and strong attention to detail in a hotel setting. Concord Hospitality promotes a culture based on Quality, Integrity, Community, Profitability, and Fun with an Associate First policy.

Responsibilities

• Process credit card transactions and other (restaurant, events, lounge) for the day
• Handle phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform check-in and check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast setup if needed
• Be versed in all hotel emergency procedures

Job description

Job Details

Posting Details

• Posted on October 27, 2026

Locations

Showing 1 location Courtyard by Marriott Cleveland UCI | 482 2021 Cornell Rd Cleveland, OH 44106, USA

• On-site
• Pay or shift range: $17 USD to $19 USD
• Front Office
• Full-Time
• Requisition #: NIGHT064920

Description

We are hiring a Night Auditor!

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etcc

Verify, balance and review hotel room availability

Perform Check-in and Check-out procedures

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed

Be versed in all hotel emergency procedures

Here are some reasons our associates like working for us:

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life..

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.