NIGHT AUDITOR

Fine-Hospitality-Group-LL; Simi Valley (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Fine-Hospitality-Group-LL in Simi Valley, CA, is seeking a Night Auditor for a full-time on-site position. You will be responsible for accurate nightly accounting and front desk support.

The role requires 3 years of front desk experience with at least 1 year as Night Auditor, ability to work night shifts and weekends, and a commitment to service excellence within Fine Hospitality standards.

Qualifications

• High school diploma required; higher level education preferred.
• 3 years hotel front office experience with at least 1 year as Night Auditor.
• Must be able to work night shifts and weekends.

Responsibilities

• Analyze the day’s operating results and perform daily duties.
• Conduct the Night Audit in accordance with Fine Hospitality standards.
• Balance and audit for accuracy; transmit credit card batches; generate daily reports.
• Provide accurate and timely reports to the General Manager and Assistant General Manager.
• Train front desk personnel on the Property Management System and front desk procedures.
• Handle guest inquiries and resolve issues professionally.

Skills

Night audit

Front desk experience

Weekend availability

Night shift

Education

High school diploma

Tools

PMS (Property Management System)

Credit card processing

Job description

NIGHT AUDITOR

Full Time Simi Valley, CA, US

9 days ago Requisition ID: 1419

Salary Range: $18.00 To $20.00 Hourly

Reports To: Front Desk Manager

Requirements

• Minimum of a high school diploma. Higher level of education preferred.
• 3 years hotel front office experience with a minimum of 1 year as a Night Auditor Preferred
• Must be able to work night shifts and weekends

General Responsibilities

• Ensure proper completion of all front office and night audit duties.
• Effectively, properly, and accurately analyze the day’s operating results and perform daily assigned duties
• including:
• Conduct the Night Audit in accordance with Fine Hospitality standards.
• Operations analysis and reporting:
• Accounts Payable
• Accounts Receivable and direct billing
• End of day statistics
• Daily Flash Report (DFR)
• Prospecting for lead generation

Primary Functions

• Accounting
• Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office.
• Reconciles credit card transactions and cash received for the day
• Profit
• Perform the regular Front Office duties.
• Work Ethic
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment.

Specific Responsibilities

• Send a daily end of the day activity and accomplishment email to the Assistant General Manager and a copy to the General Manager
• To provide accurate and timely reports for the General Manager to review.
• Be proficient on the use of the Property Management System and be able to train front desk personnel on the system.
• Balance and audit for accuracy.
• Transmit credit card batches.
• Complete and transmit daily management and accounting reports
• Have a good understanding of all of hotel operating procedures.
• Review front office communications logs.
• Supervise delegated responsibilities and follows up.
• Be able to use all front office equipment such as credit card machine, copier, and fax.
• Inform the General Manager of any unique situations, or unusual developments in front office operations.
• Handle guest complaints effectively and tactfully at all times.
• Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages.
• Process reservations by mail, telephone, fax and central reservation systems referrals.
• Process reservations received from sales office and other hotel departments.
• Be knowledgeable of room types and offered rate plans.
• Fully understand hotel’s franchise policy on guaranteed reservations and no- shows.
• Willing to assist in other areas as required, including but not limited to trash disposal in all public areas.
• Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.
• Good team player
• Well-groomed and professional appearance.
• Open with praise, discrete with criticism.