Night Auditor

Rustler Lodge Inc; Sandy (UT); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and engaging team at a renowned lodge nestled in the beautiful mountains of Utah! This seasonal full-time position offers a unique opportunity to work in a vibrant environment where guest interactions are cherished. As part of the team, you will handle essential financial tasks such as payroll and reconciliations while also providing outstanding customer service. With flexible shifts and the chance to enjoy the great outdoors, this role is perfect for those looking to balance work and leisure. Embrace the winter season and make lasting memories in a welcoming atmosphere!

Benefits

Ski pass included

Meals provided while on shift

On-site employee housing available

Bi-weekly room and board charge

Qualifications

• 2+ years of bookkeeping or accounting experience preferred.
• Strong computer and telephone skills required.
• Ability to multi-task and maintain a positive attitude.

Responsibilities

• Perform bank and credit card reconciliations.
• Execute bi-weekly payroll and manage time clock.
• Provide courteous guest services during shifts.

Skills

Bookkeeping

Accounting

QuickBooks Pro

Communication Skills

Problem-Solving Skills

Multi-tasking

Education

High School Diploma

Associate's Degree in Accounting

Tools

QuickBooks Pro

Job description

“ The encounter between staff and guests is a joy that never makes it into the brochure.” - The World and I

• Performing Bank, Vendor, and Credit Card reconciliation
• Executing bi-weekly payroll:
  • Time clock management
  • Downloading into 3rd party application
  • Employee tracking
  • Tip allocation
• Bank deposits and inhouse cash management
• Journal Entries
• Prepare In-house Operating Financial Statements
  • Balance Sheet Reconciliation

Qualifications:

• 2+ years book keeping or accounting experience (Preferred)
• Quickbooks Pro Desktop Accounting Program Experience (Required)
• Quality written, verbal, and interpersonal communication skills
• Strong computer and telephone skills
• Mathematical and problem-solving skills
• Ability to multi-task
• Ability to sit, talk on the phone, and operate a computer for extended periods of time
• Positive attitude, professional manner and appearance in all situations

Work Schedule

• Summer shifts M-F from 8:30 – 3:30 pm.
• Winter shift schedule can have some flexibility to allow for ski time if desired.

Accommodations

• The Rustler Lodge has both on-site and off-site employee housing if a candidate is interested. Onsite housing available in shared dormitory style rooms. Bi weekly room and board charge of $125. Off-site housing is located at the base of Little Cottonwood Canyon and has a bi-weekly room and board charge of $100.
• Meals provided while on shift for live out employees.
• Ski pass included

Night Auditor

Employment: Full Time Seasonal

Essential Duties and Responsibilities:

• Overnight position
• Reconcile transactions for the day
• Prepare all required daily and summary reports
• Provide courteous and professional guest services
• Respond to guest inquiries and resolve guest concerns
• Complete late night guest check-ins and early morning guest check-outs
• Assist guests with luggage handling
• Provide early morning coffee service
• Perform additional tasks as assigned by management

Qualifications:

• Prior experience in customer service preferred
• Quality written, verbal, and interpersonal communication skills
• Mathematical and problem-solving skills
• Ability to multi-task
• Positive attitude, professional manner, and appearance in all situations

Work Schedule

• Shifts any day of the week, 5 days a week from 10:30 pm to 6 am
• Weekend and Holiday work required
• No vacation as this is a seasonal position

Accommodations

• Both live out and live-in positions available
• For live in positions, onsite housing available in shared dormitory style rooms. Bi weekly room and board charge of $125 includes three meals a day
• Meals provided while on shift for live out employees
• Ski pass included

Front Desk Agent

Employment: Full Time Seasonal

Essential Duties and Responsibilities:

• Perform check-in and check-out procedures
• Provide guests with information regarding hotel policies
• Assist guests with requests and problems
• Answer the telephone using appropriate phone etiquette
• Provide professional, friendly, positive, upbeat, and hospitable service at all times
• Communicate effectively with guests, management, staff, and co-workers
• Perform additional tasks as assigned by management

Qualifications:

• Prior experience in customer service preferred
• Quality written, verbal, and interpersonal communication skills
• Mathematical and problem-solving skills
• Ability to multi-task
• Positive attitude, professional manner, and appearance in all situations

Work Schedule

• Shifts any day of the week, 5 days a week, morning, afternoon, evening, or split shift
• Some ski time is available most days but not guaranteed
• Weekend and Holiday work required
• No vacation as this is a seasonal position

Accommodations

• Both live out and live-in positions are available
• For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
• Meals provided while on shift for live out employees
• Ski pass included

Guest Relations Concierge

Employment: Full Time Seasonal

Essential Duties and Responsibilities:

• Organize, coordinate, and execute all guest relations activities for the lodge
• Create a calendar of guest events – roughly weekly, at least 15 guest events per season, including out of house guest speakers
• Run the lodge's children's program events – roughly weekly, ensure at least 15 children's events per season
• Answer guest surveys in a timely manner and ensure every guest survey has been answered to the fullest possible extent
• Execute system to track guest interactions.
• Perform guest meet and greets.
• Welcome guests and serve nightly après ski appetizers
• Coordinate and host lodge dinner guests at nightly "Wasatch Table"
• Provide menu feedback to owner after eating dinner with guests
• Assist Front Office staff with guest check-in and check-out procedures, including lodge tours
• Assist guests with questions and requests
• Respond to guest complaints in a timely manner
• Reply to guest surveys as well as TripAdvisor and Yelp reviews
• Perform additional tasks as assigned by management

Qualifications:

• Prior experience in customer service preferred
• Excellent communication and observational skills
• Polite and friendly demeanor
• Quality written, verbal, and interpersonal communication skills
• Ability to multi-task
• Positive attitude, professional manner, and appearance in all situations

Work Schedule

• Shifts any day of the week, generally a split shift to ensure ample time spent with lodge guests each day
• Weekend and Holiday work required
• No vacation as this is a seasonal position

Accommodations

• Either a live out and live-in position
• For live in positions, onsite housing available in shared dormitory style rooms. Bi weekly room and board charge of $125 includes three meals a day.
• Meals provided while on shift for live out employees
• Ski pass included

Employment: Full Time Seasonal

Essential Duties and Responsibilities:

• Assist Front Office staff with guest check-in and check-out procedures, including lodge tours
• Snow and garbage removal
• Light maintenance
• Assist with laundry, housekeeping, and public area cleaning
• Provide nightly turndown service
• Shuttle service in the Alta/Snowbird area
• Assist guests with questions and requests
• Perform additional tasks as assigned by management

Qualifications:

• Valid driver's license and clean driving record
• Must be 21 years old
• Quality interpersonal communication skills
• Ability to analyze and solve problems
• Ability to multi-task
• Positive attitude, professional manner and appearance in all situations
• Must be able to stand and shovel snow for long periods of time
• Must be able to lift up to 50lbs

Work Schedule

• Exact shift times may vary, employees assigned a variety of shifts throughout the week: 6:30 am – 2:30 pm, 11:00 am – 7:00 pm; 4:00 pm – 12:00 am; 8:00-11:00am and 3:00 pm to 7:00 pm
• Weekend and Holiday work required
• No vacation as this is a seasonal position

Accommodations

• Both live out and live-in positions available
• For live in positions, onsite housing available in shared dormitory style rooms. Bi weekly room and board charge of $125 includes three meals a day
• Meals provided while on shift for live out employees

Summer office hours: Monday-Friday 8:30 a.m.-3:30 p.m.

Hotel: 801.742.2200 :: Reservations: 801.742.4200 Alta's Rustler Lodge :: 10380 East Highway 210 :: Alta, Utah 84092-8030