Night Auditor

White Lodging Services, Inc.; Milwaukee (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that operates a portfolio of premium-brand hotels and restaurants. This role emphasizes the importance of hospitality and customer service, providing an opportunity to create memorable experiences for guests. You'll be responsible for assisting guests at the front desk, managing transactions, and ensuring a welcoming environment. With a strong focus on personal growth and success, this position offers various perks, including medical benefits, paid time off, and leadership development opportunities. If you're passionate about hospitality and eager to contribute to a dynamic team, this is the perfect opportunity for you.

Benefits

Day 1 Medical, Dental, and Vision Insurance

Vacation/Paid Time Off (PTO)

Complimentary Wellness Tools

Unlimited Referral Bonuses

401(k) with Company Match

Tuition Reimbursement

Discounts on Hotel Rooms, Dining, and Entertainment

Qualifications

• Strong attention to detail and organizational skills.
• Ability to work independently while supporting hotel operations.

Responsibilities

• Assist guests efficiently and courteously at the front desk.
• Balance all hotel and restaurant transactions daily.
• Respond to and resolve guest concerns or complaints effectively.

Skills

Customer Service

Attention to Detail

Organizational Skills

Education

Previous Hospitality Experience

Job description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We believe that hospitality is about how you make people feel. Join us to bring the virtue of hospitality to life while creating an environment for your growth and success.

Responsibilities

1. What You'll Do
2. Assist guests efficiently, courteously, and professionally at the front desk.
3. Provide excellent guest service.
4. Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
5. Follow all credit, cash-handling, and accounting procedures consistently.
6. Run audits and reports, and record revenues and statistics accurately.
7. Read, analyze, interpret, and explain reports, guest folios, and emergency procedures.
8. Maintain privacy and confidentiality of guest and hotel information.
9. Respond to and resolve guest concerns or complaints effectively.
10. Respond to emergency situations as required.
11. Perform other duties as assigned.
12. What You'll Bring
13. A passion for customer service.
14. Ability to work independently while supporting hotel operations.
15. Strong attention to detail and organizational skills.
16. Previous hospitality experience is preferred but not required.
17. Willingness to work nights, weekends, and holidays as necessary.
18. The ability to lift, carry, or move up to 10 lbs. regularly and stand for long periods.

Other Information

• DailyPay option
• Day 1 Medical, Dental, and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and entertainment
• Multiple hotels in each market for more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 3112