Night Auditor

Hyatt Hotels; Mettawa (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to ensure accurate nightly revenue balancing and guest satisfaction. This role involves bookkeeping, conducting audits, and providing exceptional service to guests. The ideal candidate will thrive in a dynamic environment, working varied hours, including weekends and holidays. With a focus on maintaining records and enhancing guest experiences, this position offers a pathway for growth within the company. Join a team that values service excellence and offers competitive benefits, including health insurance and travel discounts.

Benefits

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge and arithmetic skills are essential.

Responsibilities

• Balance revenue and settle accounts nightly while performing guest service tasks.
• Prepare and distribute daily reports and audit cashiers.

Skills

Bookkeeping

Night Audit

Customer Service

Excel

Arithmetic Skills

Education

High School Diploma

Tools

BRAINS Network

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD certification is a plus, required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time opportunities
• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel Discounts
• Commuter Transit and Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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