Night Auditor

Concord Hospitality Enterprises; Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Medical plans

Vision/Dental

401K Retirement Program

Group Life Insurance

Disability Programs

Verizon Wireless Discount

Education Assistance Programs

Job summary

Concord Hospitality Enterprises is seeking a Front Desk Night Auditor to reconcile daily receipts and run shift reports, balance activities, check guests in and out, and monitor safety and weather concerns overnight. The role offers a stable night schedule and a chance to contribute to a respected hotel brand.

You will work semi-independently with a positive, responsible attitude, ensuring guest satisfaction and smooth nightly operations across the property.

Qualifications

• 1-2 years hotel Night Audit experience preferred.

Responsibilities

• Process credit card transactions and other payments for the day.
• Handle phone system, transfer calls and reservations.
• Verify, balance and review hotel room availability.
• Perform check-in and check-out procedures.
• Administer guest payment policies and look for errors from the day shifts.
• Prepare folios for the morning departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Be versed in hotel emergency procedures.

Skills

Detail Oriented

Self-Starter

Make an Impact

Job description

Description

Do you enjoy guest interaction? Are you a numbers person? As a 3rd shift night auditor, you are reconciling the day's receipts. Running Shift reports, balancing the day's activities. In addition to checking in our late-night guests or checking out our early morning guests. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Here are some reasons our associates like working for us:

• Competitive Pay
• Our Benefits (Some benefits apply to full time only)
• Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
• 401K Retirement Program with company contribution – FREE MONEY!
• Group Life Insurance equal to your annual salary
• Voluntary Short- and Long-Term Disability Programs
• Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
• Concord Provides great development through training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities

As a Front Desk Night Auditor, you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etc

Verify, balance and review hotel room availability.

Perform Check-in and Check-out procedures.

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed.

Be versed in all hotel emergency procedures.

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Qualifications

1-2 years hotel Night Audit experience preferred.

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)

Motivations

• Required

  Self-Starter: Inspired to perform without outside help

• Required

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

• Required

  1-2 years hotel Night Audit experience preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality