Night Auditor

Vision Hospitality Group, Inc.

Chattanooga (TN)

On-site

USD 30,000 - 38,000

Full time

4 days ago

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Benefits offered by this job

Paid Time Off

Health benefits

Health Reimbursement Program

Flexible Spending Account

Stay Discounts

Company paid Life Insurance

401(k) and 401(k) matching

Employee Assistance Program

Voluntary and Supplemental Insurance

Paid Holidays and Floating Holiday

Loyalty Incentives

Job summary

Vision Hospitality Group, Inc. is seeking a Night Auditor to oversee auditing, posting and balancing daily financial transactions, while supporting overnight hotel operations with a strong emphasis on guest service and teamwork.

You will uphold the company culture, ensure accuracy, and assist with balance sheets and guest accounts. A flexible, 24/7 schedule is required; proficiency with front desk systems and PMS is essential. Vision offers comprehensive benefits and an inclusive workplace.

Qualifications

Must be able to work a flexible schedule.
Must be able to work overnight independently.
Able to communicate effectively in writing, verbally, and in person.
Must speak in a clear, understandable voice, hear at a basic level, and understand English.

Responsibilities

Oversee auditing, posting and balancing daily financial transactions.
Roll up sleeves and assist teams as needed in line with the ONE TEAM. ONE VISION philosophy.
Provide innovative ways to align with our mission to be the best hotel company in America.
Promote internal growth programs and uphold company culture.
Balance the day’s business in a neat, orderly, and timely fashion.

Skills

Customer service

Safety & security

Effective communication

Flexible schedule

Teamwork

Integrity

English proficiency

Written communication

Overnight availability

Pressure management

PMS knowledge

Multicultural sensitivity

Physical stamina

Tools

PMS reservation system

Phone PBX

Key lock systems

Job description

Our Culture

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Night Auditor (Full Time)

Job Description

Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The Job Is Simple

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

Complete all required training
Be able to work independently and serve as key role for overnight hotel support
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Balance the day’s business in a neat, orderly, and timely fashion
Be able to work all night, and also be available for other shifts at front desk when necessary
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Can complete all tasks described on the relevant shift check list
Check credit of guest accounts daily and follow up if action is required
Must have knowledge of surrounding area
Keep cash drawer secure and in balance throughout the shift
Sell and upsell rooms to walk-in guests and phone reservations
Have general knowledge of housekeeping

Necessary Skills

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to work over night independently
Must be able to handle pressure situations appropriately
Have finger dexterity for operating equipment such as computer PMS
Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write effectively to communicate shift and guest needs

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Vision Hospitality Group LLC, Offers The Following Benefits