Night Auditor

Aimbridge Hospitality; Atlanta (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Night Auditor to oversee front desk operations during the overnight shift. This role involves registering guests, preparing daily reports, and ensuring security checks are conducted regularly. The ideal candidate will possess strong problem-solving skills and effective communication abilities, ensuring a warm and friendly atmosphere for guests. Join a dynamic team at a leading hotel management firm that values excellence and offers a range of benefits, including medical insurance and retirement plans.

Benefits

Daily Pay options

Medical insurance

Dental insurance

Vision insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• 1+ years of experience in hotel or related field required.
• High School diploma or equivalent required.

Responsibilities

• Register guests and manage front desk operations during overnight shifts.
• Complete daily reports and balance transactions.

Skills

Problem-solving skills

Effective communication skills

Knowledge of Accounting Principles

Ability to work independently

Self-management skills

Interpersonal skills

Ability to work under stress

Education

High School diploma or equivalent

College coursework in a related field

Tools

Windows operating systems

Spreadsheets

Word processing software

Job description

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities

Qualifications:

• At least 1 year of progressive experience in a hotel or related field required.
• High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory responsibility preferred.
• Ability to work independently with minimal supervision.
• Knowledge of Accounting Principles.
• Problem-solving and troubleshooting skills to resolve guest issues and respond to emergencies.
• Proficiency in Windows operating systems, company-approved spreadsheets, and word processing.
• Effective communication skills.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stress and in high-pressure situations.
• Effective problem-solving skills in the workplace.
• Ability to assimilate complex information from various sources and adapt as needed.
• Understanding of financial data and basic arithmetic.
• Self-management skills.
• Good listening and interpersonal skills.
• Maintaining composure and objectivity under pressure.

Responsibilities

• Approach all guest and associate interactions in a friendly, service-oriented manner.
• Maintain regular attendance as per hotel standards.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with hotel standards and regulations for safe and efficient operations.
• Maintain a friendly and warm demeanor at all times.
• Initiate and complete the End of Day process.
• Run required reports for food and beverage audits.
• Complete the Night Audit checklist daily.
• Balance the day's work, including revenue, postings, and paperwork.
• Maintain cashiering responsibilities and front office system operations.
• Perform all front office functions during the shift (11:00 p.m. - 7:00 a.m.).
• Ensure security checks are conducted regularly.
• Handle guest requests and follow safety procedures.
• Maintain proper record keeping.
• Be familiar with all hotel policies and house rules.
• Complete direct bills daily and manage account transfers.
• Distribute work and train new Night Auditors as needed.
• Run morning reports and manage newspaper delivery and express check-outs.
• Ensure cleanliness and security of the property during night hours.
• Handle lost and found items according to standards.
• Complete reports and miscellaneous duties as assigned.
• Assist guests with food orders and service as needed, demonstrating professionalism.
• Attend meetings and perform other duties as required.

Property Details

The Hilton Garden Inn Atlanta Perimeter Center hotel in Atlanta, Georgia, is conveniently located near Fortune 500 companies and attractions, offering comfortable guest rooms with amenities such as microwaves, refrigerators, and in-room coffee makers. Guests can enjoy a cooked-to-order breakfast and relax at the in-house lounge.

Company Overview

As a global leader in third-party hotel management, our portfolio includes over 1,550 hotels across 50 states and 22 countries, encompassing a range of brands from luxury to lifestyle hotels. We are committed to serving our guests and driving exceptional results, fostering a culture where everyone is encouraged to excel. Join Aimbridge Hospitality for a world of possibilities.

Benefits for full-time hires include:

• Daily Pay options
• Medical, Dental, and Vision insurance
• Disability and Life Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the Company

Independent hotel management firm focused on delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.