Night Audit

Chula Vista, Inc.; Wisconsin; On-site; USD 10,000 - 60,000; Full time

Job summary

Chula Vista Resort is seeking a dedicated individual for a full-time third shift guest services position. This role involves guest check-in, handling reservations, and ensuring safety and satisfaction through excellent customer service. Benefits include health insurance and 401(k) plans within a stable and supportive work environment.

Benefits

401(k)

Employee discount

Health insurance

Referral program

Qualifications

• Previous experience at resort front desk or reservations preferred.
• Accounting background and bookkeeping skills are a plus.
• Must be self-motivated and detail oriented.

Responsibilities

• Conduct guest check-in and check-out procedures.
• Manage phone calls and guest reservations.
• Monitor overnight security and safety in the hotel.

Skills

Customer Service

Attention to Detail

Self-motivation

Job description

Job Details

Job Location: Chula Vista Resort - Wisconsin Dells, WI

Position Type: Full-Time/Part-Time

Salary Range: Undisclosed

**This is a full time third shift hourly position.

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Referral program

Schedule:

• 8 hour shift

Duties include, but are not limited to :
*Guest check-in and check-out procedures
*Answering and directing phone calls from switchboard
*Planning and booking guest reservations
*Monitor overnight security and safety in the hotel
*Running daily, weekly, and monthly reports
*Auditing of daily front desk and reservation activities
*Respond to guest requests as needed
*Other guest service related duties as needed or assigned by the Director of Guest Services

Previous experience working in a resort front desk or reservations capacity is preferred for this position but will train the right candidate. Accounting background and bookkeeping skills are a plus.

Must be self-motivated and detail oriented.

Chula Vista Resort is a full-service, year-round, themed conference resort. Chula Vista features approximately 622 guest rooms and suites, over 140,000 Square Feet of flexible meeting and convention space, 4 restaurants, and a number of recreational amenities including an indoor and outdoor waterpark, sand volleyball, and miniature golf. Chula Vista Resort has been independently owned and operated for the past 65 years. We are a stable caring employer dedicated to provide success and growth of our employees within the hospitality and tourism industry