Night Audit

Crescent Hotels & Resorts; Charlotte (NC); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Crescent Hotels & Resorts is seeking a Night Auditor to join our Charlotte-area hotel team. You will audit daily revenue, balance accounts, and generate comprehensive night reports to ensure a smooth start for the next day.

This role requires precision, strong numerical skills, and comfort with hotel software systems. The ideal candidate works independently, stays organized during late hours, and communicates issues to leadership while maintaining guest-friendly professionalism throughout the

Competenze

• Detail-oriented with strong math skills and accuracy.
• Able to audit revenue, balance accounts, and prepare daily reports.
• Comfortable navigating computer systems and troubleshooting routine issues.
• Professional, guest-focused approach with strong communication.

Mansioni

• Audit daily restaurant revenue by reviewing POS tapes and journals.
• Break down revenue, covers, tips, and settlements by type and cashier.
• Run audit reports from Front Office and POS systems; identify discrepancies.
• Make corrections and adjustments; address system problems during shift.
• Enter revenue, expenses, and allowances into the Front Office system.
• Balance all revenue and settlement accounts nightly; generate daily reports.

Conoscenze

Detail-oriented

Accurate

Comfortable with technology

Self-motivated

Dependable

Problem-solver

Organized

Calm under pressure

Professional and guest-focused

Team player

Strumenti

Front Office system

Point of Sale system

10-key calculator

Descrizione del lavoro

Own the Night. Balance the Day. Set Tomorrow Up for Success.

While most of the hotel is winding down for the night, something important is happening behind the scenes.

The day's business is being reviewed. Revenue is being balanced. Reports are being prepared. Systems are being reset. Details are being checked.

That's where you come in.

We're looking for a Night Auditor who takes pride in accuracy, organization, and getting the details right.

This is a great opportunity for someone who enjoys working independently, is comfortable with numbers and technology, and understands that the accuracy of tonight's work sets the hotel up for tomorrow's success.

What You'll Do

• Audit daily restaurant revenue by reviewing Point of Sale tapes and journals.
• Break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
• Run audit reports and journals from the Front Office system, Point of Sale system, and computer.
• Review information carefully and identify discrepancies or issues.
• Make necessary corrections and adjustments.
• Troubleshoot and address computer or system problems that occur during the shift.
• Enter revenue, expenses, and allowances into the Front Office system.
• Generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly.
• Maintain organized files and supporting documentation.
• Reset systems for the next day's operations.
• Communicate relevant issues or concerns to the appropriate leadership.
• Maintain a professional and guest-focused presence throughout the shift.
• Support guests and associates with questions or concerns when needed.
• Perform other job-related duties as assigned.

The role is centered on accurate auditing, financial balancing, reporting, system troubleshooting, recordkeeping, and preparing hotel systems for the next day's operations. Night Auditor

What We're Looking For

We're looking for someone who is:

• Detail-oriented - you notice discrepancies and don't let small details slip through the cracks.
• Accurate - you understand that numbers need to be right.
• Comfortable with technology - you can navigate computer systems and troubleshoot routine issues.
• Self-motivated - you can stay focused and productive while working independently.
• Dependable - the overnight team needs someone they can count on.
• A problem-solver - when something doesn't balance or a system doesn't cooperate, you investigate and find a solution.
• Organized - you keep reports, files, and information accurate and accessible.
• Calm under pressure - you can handle unexpected issues without losing your focus.
• Professional and guest-focused - you understand that overnight doesn't mean guest service stops.
• A team player - you're willing to help coworkers and communicate important information.

The position requires basic mathematical skills, accurate calculations using a 10-key, the ability to work with a moderately complex computer system, and the ability to address guest and employee concerns in a friendly and positive manner. Night Auditor

Why Join Our Team?

Because your work matters-even when most people aren't awake to see it.

The Night Auditor plays an important role in keeping the hotel financially and operationally organized.

You're the person making sure:

The numbers balance.

The reports are accurate.

The systems are ready.

The details are accounted for.

Tomorrow starts on the right foot.

If you enjoy having ownership of your work and taking satisfaction in knowing that you left things better and more organized than you found them, this could be a great fit.

The Kind of Person Who Thrives Here

You might be the perfect fit if you're the person who:

Double-checks the numbers because accuracy matters.

Actually enjoys solving a discrepancy.

Can stay focused when working independently.

Likes having a clear responsibility and seeing it through to completion.

Can troubleshoot a computer issue without immediately panicking.

Knows that organization makes everything easier.

Can remain professional and helpful when a guest needs assistance at 2:00 AM.

Takes pride in being dependable when others are counting on you.

Our standards emphasize professionalism, courtesy, adaptability, punctuality, attendance, continuous learning, problem-solving, and following appropriate safety and security procedures. Night Auditor

More Than Numbers-It's Hospitality.

Yes, you'll work with reports, revenue, settlements, and systems.

But you're also part of the hotel team.

A guest may need assistance in the middle of the night. A coworker may need help. An unexpected issue may require someone who can stay calm and make a good decision.

Being a Night Auditor means being both accurate and approachable.

You help protect the integrity of the hotel's operations while continuing to provide the level of professionalism and service our guests expect.

Ready to Own the Night?

If you're a dependable, detail-oriented professional who enjoys numbers, technology, problem-solving, and working independently, we'd love to meet you.

Bring your attention to detail.
Bring your problem-solving skills.
Bring your reliability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.