NICU RN Case Manager - Remote in WA

UnitedHealthcare; Seattle (WA); Remote; USD 55,000 - 74,000; Full time

Job summary

UnitedHealthcare NICU RN Case Manager role is a remote position in Washington with Washington residency. You will assess medical, behavioral and social needs and coordinate care with families to improve outcomes.

You will work with internal teams and community resources, promoting evidence-based care and effective transitions. WA residents with NICU experience are required.

Qualifications

• Current, unrestricted RN license in Washington.
• Minimum 2 years NICU bedside experience.
• At least 1 year of MS Office (Word/Excel/Outlook) and Teams.
• Resident of Washington; remote-capable from WA.
• Dedicated, quiet home workspace with reliable high-speed internet.

Responsibilities

• Conduct telephonic comprehensive needs assessments covering medical, behavioral, functional, cultural, and socioeconomic needs.
• Develop and implement person-centered care plans including chronic condition management and social determinants.
• Collaborate with care teams, providers, and community resources to execute care plans.
• Educate and coach members for self-management and healthy lifestyle changes.
• Support discharge planning and care transitions.
• Advocate for members to ensure their needs are represented.

Skills

NICU experience

RN licensure WA

Telephonic assessment

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Job Description - NICU RN Case Manager - Remote in WA (2379585)

NICU RN Case Manager - Remote in WA - 2379585

Improve the lives of others while Caring. Connecting. Growing together.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

As a NICU Registered Nurse Case Manager, you will act in a liaison role with Medicaid member’s families that are currently receiving care or have previously received care in the NICU to ensure appropriate care is accessed as well as to provide home and social assessments and member and family education. RN Case Manager will coordinate care that focuses on supporting members’ medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improve quality of care. Interest in learning to work with medically complex patients that are currently receiving care or recently received care in a NICU setting is important for this role. You’ll need to be flexible, adaptable and, above all, patient in all types of situations.

If you reside in the state of WA, preferably the Greater Seattle or Tacoma area, you will have the ability to work remotely as you take on some tough challenges.

Primary Responsibilities

• Engage members telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate care transition
• Advocate for members and families as needed to ensure the member’s needs and choices are fully represented and supported by the health care team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Current, unrestricted RN licensure in the state of Washington
• 2+ years of NICU clinical experience
• 1+ year of experience with MS Office, including Word, Excel, Outlook, and TEAMs
• Reside in the state of Washington
• Designated, quiet workspace and access to install secure high speed internet via cable/DSL in the home

Preferred Qualifications

• CCM certification
• 1+ year of Case Management experience coordinating care for individuals with complex needs
• Background in Managed Care
• Experience working in team-based care
• Experience with Maternal Health and/or Pediatric Health
• Bilingual English and Spanish

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $40.00 to $54.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.