NFR Framework Program Support Professional

474 MS Services Group, Inc.; New York (NY); On-site; USD 95,000 - 155,000; Full time

Job summary

Morgan Stanley seeks a seasoned NFRA leader to design, implement, and sustain the firm’s non-financial risk framework across business units, technology, and risk functions. You will drive risk identification, assessment, and control validation while collaborating with Operational Risk, Compliance, and Financial Crimes teams.

You will lead data-driven reporting to governance forums, manage staff in a global program, and ensure timely, high-quality execution of NFRA activities in a fast-paced

Qualifications

• 6–8 years of financial services experience; Big 4/risk consulting considered.
• Experience with enterprise risk programs, including risk, process, and control assessment and validation.
• Strong understanding of the financial services regulatory environment, esp. Operational, Compliance, and/or Financial Crimes risk.
• Excellent written and verbal communication; ability to tailor to technical/non-technical audiences.

Responsibilities

• Lead, coordinate, and oversee the NFRA program execution within first and second lines of defense.
• Manage stakeholder engagement, expectations, and delivery timelines; monitor progress and escalate risks.
• Identify and document non-financial risks; ensure risks are understood and properly managed.
• Conduct independent quality assurance reviews of risk assessments and controls; drive remediation.
• Analyze risk and control data to identify trends and generate reports for senior management.

Skills

NFRA leadership

Risk assessment

Excel & data analysis

Communication

Team leadership

Education

Undergraduate degree

Tools

Excel

Job description

Team Profile

The Non-Financial Risk Assessment (NFRA) team is responsible for designing, implementing, and maintaining the Firm's framework for identifying, assessing, and managing non-financial risks. We ensure robust controls are in place to mitigate risks and protect the firm's reputation and clients. The team partners closely with business units, technology, and risk functions to drive a culture of risk awareness and continuous improvement. The team monitors compliance with minimum standards, provides guidance, training, and support throughout the execution process. In addition, the team co-ordinates completion of the independent risk management review and challenge process. To perform this role successfully, a high level of interaction is required with business areas at all levels of the organization, and internally across Operational, Compliance and Financial Crimes risk.

What you'll do in the role

• NFRA Program Leadership and Oversight: Facilitate the execution of the firm's NFRA program, working with business unit and infrastructure teams in the first and second line of defense to ensure consistent execution of the NFRA and compliance with minimum standards. Provide clear guidance, training, and support to users on the NFRA methodology and process.
• NFRA Program Management: Own key aspects of NFRA program management, including stakeholder engagement, communication of expectations, and delivery timelines. Actively monitor progress, identify execution risks, and elevate issues to ensure timely and effective completion of the NFRA.
• Risk Identification and Assessment: Collaborate with stakeholders to identify, assess, and document non-financial risks, ensuring that risk exposures are understood and appropriately managed.
• Quality Assurance and Issue Resolution: Conduct and support independent quality assurance reviews of risk assessments and controls. Identify and elevate thematic issues as needed and partner with stakeholders to drive timely remediation.
• Data Analysis and Reporting: Analyze risk and control data to identify trends, emerging risks, and control gaps. Prepare insightful reports and presentations for senior management and governance forums.
• Cross-Functional Collaboration: Work closely with cross-functional teams (e.g., Operational Risk, Compliance, Financial Crimes, Technology, and other NFR teams) to ensure alignment and successful delivery of risk and control programs.
• Continuous Improvement: Identify opportunities to strengthen the risk and control environment, leveraging data analytics, process improvements, and industry best practices.
• Local Team Oversight: Lead oversight of the local NFRA team, providing day to day leadership, direction, and escalation support to ensure timely, high quality execution of NFRA activities.

What you'll bring to the role

• At least 6 - 8 relevant years of financial services experience; Big 4/Risk Consulting experience also considered.
• Hands on experience working with enterprise risk programs, particularly risk, process, and control assessment and validation programs.
• Strong technical understanding of the financial services regulatory environment, with a focus on Operational, Compliance, and/or Financial Crimes Risk.
• Excellent communication skills, both verbal and written; ability to tailor communication to technical and non-technical audiences.
• Experience leading, managing, or providing oversight of teams, including setting priorities, providing direction and feedback, and supporting development.
• Proven ability to prioritize in a fast moving, constantly changing environment, to handle multiple tasks and workstreams simultaneously, and work under fast-paced working environment.
• Advanced Excel knowledge and Data analysis skills; experience working with large data sets, including deconstructing data sets and/or their associated queries.
• Highly motivated self-starter able to work independently while collaborating and coordinating as part of a global program.
• An undergraduate degree (B.A., B.S., or equivalent) required.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that is differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $95,000 and $155,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo. At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions- and in the ability of capital to work for the benefit of all society.