(NEX LITTLE CREEK) - SALES ASSOCIATE (MINIMART)

Navy Exchange Service Command; Virginia Beach (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Navy Exchange Service Command at the Little Creek MiniMart is seeking a Sales Associate to deliver friendly service, manage stock, and support the Food and Beverage Convenience Bar operations. The role requires engaging customers, keeping displays inviting, and processing transactions with accuracy.

No prior experience is required, and a high school diploma or equivalent is preferred. The position offers an hourly wage around $15.00 with potential incentives and benefits as part of the NEX

Qualifications

• Sells general merchandise to customers using professional selling techniques.
• Assists in operating the Food and Beverage Convenience Bar including opening/closing, displaying and replenishing goods, and cleaning stations.

Responsibilities

• Greets and engages customers to provide sales-related assistance.
• Assists in merchandise selection and suggests add-ons; explains warranty coverage and benefits.
• Maintains stocked, neatly arranged areas; communicates stock needs and customer preferences.
• Processes sales transactions accurately (cash, credit, checks, gift certificates, layaway).
• Promotes NEXCARD benefits and other store services (gift wrapping, engraving, delivery).
• Adheres to store policies and dress code; supports the sales team to achieve goals.
• Unpacks, stages, and moves merchandise; assists with displays and periodic inventories.
• Performs other related duties as assigned; lifts up to 25 lbs.

Skills

Customer service

Sales

Cash handling

Merchandising

Stock management

POS transactions

Education

High school diploma preferred

Job description

Job Description - (NEX LITTLE CREEK) - SALES ASSOCIATE (MINIMART) (260003NM)

Job Description

Job Number:

260003NM

Organization

Little Creek MiniMart Pay Range : $15.00

Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods, and cleaning stations and equipment as necessary.

Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar

• Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price.
• Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code, uniform standards, and assisting supporting sales team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected including proper set-up, use/care characteristics of various product, price points, warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions/deletions, fast and slow selling merchandise, customer preferences needs problems etc. Participates in department meetings and actively, seeks to exchange ideas regarding improvements in customer service, job performance achievement of store department sales goals etc.
• Completes sales transactions efficiently. Thanks customers for their patronage.
• As required performs cash register transactions. Performs all types of cash register transactions, cash, charge, check, gift certificates, layaway etc. in an accurate and procedurally correct manner.
• Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft.
• Unpacks, stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.
• Completes paperwork associated with merchandise inventory/movement, price adjustments, customer returns, cash register operation etc. accurately and completely.
• Eligible for and participates in applicable commission and gainsharing sales incentive programs.
• Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise, assisting with stocking sales area as necessary etc.

Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following.

• Open and close the Food and Beverage Convenience Bar.
• Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. .
• Preheats and display products in heated display merchandiser.
• Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins, straws, cups, lids, creamer, sugar etc required in the holding bins on the beverage bar.
• Ensure all products remaining at the close of business are time dated when placed in the refrigerator.
• Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity.
• Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning, mid-day, and late afternoon to ensure equipment is maintaining required temperature.
• May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter.
• Performs other related duties as assigned.

No experience required. High school graduate or equivalent preferred.