Newport Aquarium Human Resource Coordinator - Full Time Year Round [YR]

Newport-Aquarium; Newport (KY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Profit Sharing and 401K with company

Tuition assistance up to 100% throughG

Vacation time and holidays

Free admission tickets for family

Employee discounts

Access to other Herschend properties

Job summary

Newport Aquarium is seeking a Human Resource Coordinator (Full-Time Year-Round) to manage onboarding, new hire orientation, and ongoing training for hosts and staff. The role supports a culture-first environment, handles onboarding technology, and coordinates safety and guest service training.

The position requires an Associate degree or HR certification, proficiency in Microsoft Office, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• Associates degree or HR certification or equivalent experience preferred.
• Experience in training development, recruiting, and employee relations and/or management.
• Proficiency with Microsoft Office and the Internet required.
• Knowledge of state and federal selection guidelines and employment laws preferred.

Responsibilities

• Role model our culture with all stakeholders and uphold high standards.
• Reflect the Newport Aquarium culture to guests, partners, reports, peers, and PSC.
• Develop, edit, coordinate and facilitate new hire orientation.
• Coordinate and facilitate required training for hosts and manage the Learning Management System.
• Oversee onboarding process in Host Hub and coordinate onboarding training.
• Coordinate drug testing for new hosts in safety critical positions.
• Own all aspects of company issued uniforms and related inventory.
• Administer annual training on Guest Services, Mission and Values, and safety topics.

Skills

Interpersonal Skills

Microsoft Office

Communication Skills

Education

Associates degree or HR certification

Job description

Newport Aquarium Human Resource Coordinator - Full Time Year Round [YR]

• Posted on November 3, 2026

Locations

Showing 1 location

Newport, KY 41071, USA

• On-site
• Pay or shift range: $18 USD to $24 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Administration
• Full-Time
• Requisition #: NEWPO011275

Description

MAJOR DUTIES AND RESPONSIBILITIES:

• Role model our culture with all stakeholders and have the highest standards for your team in demonstrating those same actions.
• Reflect the Newport Aquarium culture to guests, partners, direct reports, peers, and Property Support Center (PSC).
• Develop, edit, coordinate and facilitate all aspects of new hire orientation.
• Coordinate and possibly facilitate other required training for hosts. Includes oversight of our Learning Management System as well as coordination of onboarding and ongoing training efforts.
• Oversee certain aspects of the onboarding process in Host Hub (onboarding technology).
• Coordinate drug testing with newly hired hosts in safety critical positions.
• Own all aspects of the company issued uniforms. Inventorying, placing orders, issuing and receiving of uniform pieces.
• Responsible for annual training of employees on topics like Guest Services, Mission and Values, etc. Assist with annual safety training.
• Provides coverage and assistance for peak recruiting periods.
• Brainstorm, plan, schedule and execute organizational and departmental appreciation events (summer event, game night, pizza party, etc.).
• Plan and facilitate major holiday meals for hosts. Specifically Thanksgiving and Christmas Day
• Main point person for all things breakroom.
• Oversee the company-wide “Caught in the Act” peer to peer recognition program in the Awardco platform.
• Comply with safety and security directives, policies and procedures
• Perform other related duties as assigned

QUALIFICATIONS:

• Associates degree or certification in business/Human Resources or equivalent experience preferred.
• Some experience in training development and facilitation, recruiting, and employee relations and/or management.
• Proficiency with Microsoft Office and the Internet required.
• Knowledge of state and federal selection guidelines and employment laws preferred.
• Excellent administrative, organizational, and time-management skills, detail orientation. Ability to organize and coordinate projects through completion.
• Excellent customer service and telephone skills, mature and professional manner; ability to communicate with poise and tact with all levels of staff, clients, and vendors.
• Ability to work cooperatively with all levels of staff and to prioritize, coordinate and complete assignments and projects in an accurate and timely manner.
• Ability to work independently and as part of a team.
• Must handle sensitive confidential material responsibly.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Strong interpersonal skills and ethics that generate and sustain a positive team atmosphere and professional environment.
• Ability to work a flexible schedule including evenings, weekends and holidays. Ability to respond to emergencies when needed.

PHYSICAL REQUIREMENTS:

• Successful completion of pre-employment background check.
• Ability to remain on feet for long periods of time, climb stairs, bend and stoop.
• Physical strength, including the ability to lift up to 20 pounds

WHAT YOU’LL GET:

• Profit Sharing and 401K with company match after the first 1,000 hours of service.
• Up to 100% paid tuition through GROW U
• 2 weeks’ vacation, 1 week personal time, 1 week sick time, 8 paid holidays; all based on a full calendar
• Free admission & 26 General Admission tickets annually, to be used by family and friends
• 30% Discount at our Retail, Food and Photo
• Free admission and discounts at other Herschend properties like Dollywood, Silver Dollar City, Harlem Globetrotters, Vancouver Aquarium and many more.

YOU CAN EXPECT:

You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.

Qualifications

Skills

Preferred

Interpersonal Skills Intermediate

Microsoft Office Intermediate

Communication Skills Intermediate

Behaviors

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Peer Recognition : Inspired to perform well by the praise of coworkers

Education

Preferred

Associates or better in Human Resource Administration or related field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.