New Store Uncharted - Visual Department Manager

Uncharted New Store; Radnor (Delaware County); On-site; USD 52,000 - 70,000; Full time

Job summary

The Paper Store is seeking a Visual Department Manager to lead compelling merchandise presentations and storytelling. You will drive sales, oversee visual execution across apparel, home décor, jewelry, and seasonal merchandise, and coach associates to deliver brand standards.

In this role you will evaluate the floor daily, adjust displays, partner with Store Leadership and District Managers, and ensure promotions and signage are on schedule.

Qualifications

• 2+ years of retail leadership or department management experience.
• Passionate about merchandising, presentation, design and customer experiences.
• Strong organizational, planning, and time-management skills.

Responsibilities

• Create visually compelling merchandise presentations that inspire customers and drive sales.
• Execute and maintain visual merchandising standards across categories.
• Lead floor set executions, displays, campaigns, and new product launches.
• Train and coach associates on standards, storytelling, and presentation.
• Evaluate the sales floor daily and adjust merchandising to maximize sales.
• Partner with Store Leadership on inventory, trends, and seasonal needs.
• Ensure signage and promotional materials are accurate and on schedule.
• Support development of associates through coaching and accountability.

Skills

Retail leadership

Visual merchandising

Department management

Organization

Time management

Coaching

Job description

TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating spaces that spark joy with every visitPosition Overview: As a Visual Department Manager, you'll bring our brand to life through compelling merchandise presentations, inspiring product storytelling, and exceptional customer experiences. You'll play a key role in driving sales, leading visual execution, and developing associates while creating a store environment that sparks excitement and keeps customers coming back.Check us out: www.uncharted.comInstagram: https://www.instagram.com/unchartedstores/What You'll DoCreate visually compelling merchandise presentations that inspire customers, tell a product story, and drive sales.Execute and maintain visual merchandising standards across apparel, accessories, jewelry, home décor, seasonal merchandise, gifting, and impulse categories.Lead the execution of floor sets, promotional displays, marketing campaigns, and new product launches.Train and coach associates on visual merchandising standards, product presentation, and brand storytelling.Evaluate the sales floor daily and make merchandising adjustments to maximize sales, improve product visibility, and enhance the customer experience.Partner with Store Leadership to identify opportunities related to inventory levels, replenishment, selling trends, and seasonal business needs.Ensure all visual merchandising directives, signage, marketing materials, and promotional displays are executed accurately and on schedule.Maintain strong partnerships with Store Leadership, District Managers, Corporate Merchandising, Hallmark Merchandisers, and Visual teams.Support the development of associates through coaching, training, recognition, and accountability.Act as a TPS Champion by modeling the G.U.E.S.T. service approach and delivering exceptional customer experiences.Build customer loyalty by creating an inspiring, welcoming, and easy-to-shop store environment.Maintain a clean, organized, safe, and visually impactful sales floor and stockroom.Support inventory accuracy, replenishment processes, and asset protection initiatives.Stay current on product knowledge, promotions, and merchandising trends to ensure the store remains fresh, relevant, and customer-focused.Perform opening and closing procedures, sales floor management, and other leadership responsibilities as assigned.Complete all tasks and projects as directed by Store Leadership and District Leadership.Comply with all company policies, procedures, and operational standards.Who You Are2+ years of retail leadership, visual merchandising, or department management experience preferredPassionate about merchandising, presentation, design, and creating memorable customer experiencesStrong organizational, planning, and time-management skillsAbility to prioritize multiple projects in a fast-paced retail environmentComfortable leading, coaching, and motivating teamsDetail-oriented with a strong sense of ownership and accountabilityFlexible availability, including evenings, weekends, and holidaysExperience in specialty retail, apparel, home décor, gifting, lifestyle, or related retail environments preferredWhy You'll Love This RoleMake a direct impact on the customer experience and store performanceLead seasonal floor sets, product launches, and visual merchandising initiativesDevelop leadership skills while growing your retail careerBe part of a collaborative team that values creativity, innovation, and exceptional serviceWork with products and brands that bring joy to customers every dayThe Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.