New Store Setup Specialist

Michael; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels is seeking a Sr. Set Up Specialist in Irving, TX, to lead a training program and drive the end-to-end setup process for new stores, relocations, and remodels.

You will guide cross-functional teams, ensure adherence to Michaels SOPs, and act as the process expert to deliver customer-ready projects on schedule. The role emphasizes strong leadership, clear communication, risk management, and hands-on project execution across the store opening lifecycle.

Qualifications

• Minimum Education: High school or equivalent.
• Minimum Type of Experience: Project Management with strong leadership, communication, negotiation and conflict resolution abilities.
• Experience: Usually 3–5+ years in retail project management or related field.
• Technical Skills: Proficiency in project management software such as Excel, Smartsheet, QuickBase, Outlook and Teams.

Responsibilities

• Team Leadership & Coordination: Assigning tasks, mentoring team members, and fostering a collaborative, productive work environment.
• Risk & Issue Management: Identifying potential blockers, mitigating risks, and solving problems that arise during the project.
• Communication Management: Providing regular status updates to leadership, field teams, clients, and vendors.
• Quality Control: Ensuring final deliverables meet company standards and scope expectations.
• Other duties as assigned.

Skills

Project Management

Leadership

Communication

Negotiation

Conflict Resolution

Education

High school or equivalent

College degree in related field

Tools

Excel

Smartsheet

QuickBase

Outlook

Teams

Job description

Support Center - IrvingUnder the supervision of the Manager – Store Planning, the Sr. Set Up Specialist will create and execute a training program for all Set Up The Set Up Specialist’s responsibility is the completion of all activities required for a new store, relocation, remodel or other assigned project types, from delivery through store opening and the implementation of all Michaels Standard Operating Procedures and Best Practices.

A Set Up Specialist leads the store management and store team through project execution as the process expert. Follows up on execution of all project related tasks. They ensure that their project is 100% finished and customer ready prior to completion date.

They lead cross-functional teams, mitigate risks, and define project goals, acting as the central point of contact throughout the project lifecycle.

• Team Leadership & Coordination: Assigning tasks, mentoring team members, and fostering a collaborative, productive work environment.
• Risk & Issue Management: Identifying potential blockers, mitigating risks, and solving problems that arise during the project.
• Communication Management: Providing regular status updates to leadership, field teams, clients, and vendors.
• Quality Control: Ensuring final deliverables meet company standards and scope expectations.

Other duties as assigned

Minimum Education

• High school or equivalent

Minimum Type of Experience the Job Requires

• Project Management: Strong leadership, communication, negotiation, and conflict resolution abilities.
• Experience: Usually 3–5+ years in retail project management or a related field.
• Technical Skills: Proficiency in project management software i.e. Excel, Smartsheet,QuickBase, Outlook and Teams

Preferred Education

• College Degree in related field

Preferred Type of Experience the Job Requires

• Communication
• Leadership
• Collaboration
• Team Building
• Ownership
• Accountability
• Results Driven
• Decision Making
• Conflict Management

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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