NEW STORE - Sales Associate, Part Time - Cincinnati Premium Outlets

vineyard vines; Monroe (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee discount

Flexible shifts

Competitive pay

Job summary

vineyard vines is seeking a part-time Sales Associate at the Cincinnati Premium Outlets to deliver exceptional customer service and support the brand promise that "Every Day Should Feel This Good." You will help maintain a welcoming, energetic crew and assist with event sourcing and execution.

Responsibilities include meeting sales goals, building relationships with top customers, and supporting the store's daily operations with a positive, team-focused attitude.

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to work a flexible schedule including holidays and weekends.
• Motivated to drive sales and deliver a welcoming store experience.

Responsibilities

• Meet goals and support driving sales through excellent customer service.
• Develop relationships with top customers and assist in-store events.
• Contribute to hosting a fun, energetic and brand-aligned environment.

Skills

Customer service

Communication

Sales

Teamwork

Flexibility

Job description

NEW STORE - Sales Associate, Part Time - Cincinnati Premium Outlets

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES004392

Location

OH Outlet Cincinnati, 400 Premium Outlets Dr, Space 701, Monroe, OH 45050, USA

• Posted: July 6, 2026
• Part-Time

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Part time Manager)

Overview

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

Functions & Responsibilities

• Responsible for meeting their goals/measures
• Develops and maintains relationships with top customers
• Supports in-store event sourcing and execution

Customer Experience

• Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
• Leads the store in email capture and educating new associates on best practices
• Ensures the customer wish list is always current with customers being notified when product arrives

Crew Development

• Assists with training new associates
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
• Helps in recruiting and referring top talent for the store’s teams
• Supports store and team-building activities with the management team

Operations

• Maintains loss prevention awareness at all times
• Helps maintain a clean and tidy store environment
• Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
• Contributes to weekly product feedback

Requirements

• Strong interpersonal communication and customer service skills
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Ability to perform effective selling techniques to achieve sale and repeat business
• Ability to work a flexible schedule including holidays, overnights, weekends
• A passion for making people happy
• Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
• Accuracy and attention to detail.
• Ability to effectively receive and communicate feedback
• Positive outlook
• Excited to get to know our product inside and out in order to offer style advice and help customers
• Outgoing, friendly & personable with a positive attitude
• Customer Service-oriented experience preferred but not necessary
• Passion for the vineyard vines brand

Physical Requirements

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Benefits

• We have a fun-spirited entrepreneurial culture filled with truly good people
• We offer a generous employee discount so you can rep our lifestyle on-and-off the boat
• Competitive pay
• Rewards & Recognition program
• Flexible shifts
• Opportunity for promotions and advancements
• Fun atmosphere with passionate coworkers

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.