New Store Opening - Store Director

Madewell, Inc.; New York (NY); On-site; USD 82,000 - 102,200; Full time

Benefits offered by this job

Up to 60% discount on branded products

Competitive Paid Time Off (PTO)

401(k) plan with company matching

Medical, dental, and vision insurance

Job summary

Madewell, Inc. is seeking a Store Director in Brooklyn, NY, to lead retail store performance, emphasizing customer connections and profitability. The ideal candidate will have over 5 years of retail management experience and will manage team recruitment, training, and operational excellence.

This role offers a competitive salary range of $82,000 to $102,200 and benefits including discounts on merchandise and a robust PTO plan. Join our commitment to diversity and inclusion as we welcome applicants from all backgrounds.

Qualifications

• 5+ years of full-time retail management experience.
• Current Store Director experience is a plus.
• Scheduling flexibility for nights, weekends, and holidays.

Responsibilities

• Drive store performance and profitability.
• Manage operations and lead the team to execute service excellence.
• Recruit, train, and develop a diverse team.

Skills

Retail management experience

Customer engagement

Team development

Problem-solving

Flexibility

Job description

## New Store Opening - Store DirectorApplylocations: Brooklyn, NY, USA (Cobble Hill - Madewell)time type: Full timeposted on: Posted Todayjob requisition id: 125858**Our Story**At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.**Job Summary**As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You’ll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You’ll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging.**What You’ll Do*** Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.* Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.* Manage store operations, systems, and technology while ensuring accountability.* Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.* Partner with the District Manager and management team to curate a collaborative working environment for all associates.* Ensure the team is always on track to exceed goals and provide best-in-class customer service.* Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.**Who You Are*** Have 5+ years of full-time retail management experience, current Store Director experience is a plus.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Competitive Paid Time Off (PTO) plan, including paid holidays* 401(k) plan with company matching donations* Medical, dental, prescription, vision, and life insurance* Entertainment, travel, fitness, and mobile technology discountsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Salary Range: $82,000.00 - $102,200.00At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.