New Patient Specialist

Moreau Physical Therapy; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Moreau Physical Therapy, located in Baton Rouge, Louisiana, is seeking passionate New Patient Service Specialists to join our growing private practice. Candidates should possess exceptional customer service skills and be bilingual in English and Spanish.

The role involves scheduling appointments, managing communications, and ensuring an outstanding experience for our patients. If you’re reliable, flexible, and self-motivated, we encourage you to apply and become a vital part of our team!

Qualifications

• Exceptional Customer Service skills are a must.
• Ability to work independently in a fast-paced environment.
• Must be self-motivated with a sense of urgency.

Responsibilities

• Schedule new patient appointments for multiple locations.
• Ensure each patient receives exemplary customer service.
• Manage high volume of phone calls and faxes.

Skills

Exceptional Customer Service

Bilingual in English and Spanish

Reliability

Ability to multi-task

Attention to Detail

Highly Organized

Job description

Do you have a passion for helping people, have exceptional work ethic and believe your hard work should be rewarded properly? If so, you might be a great fit for our amazing team!

We are currently accepting resumes for energetic New Patient Service Specialists to join our growing private practice. Responsibilities for this position include but are not limited to scheduling new patient appointments for multiple locations and specialties by speaking with and ensuring each patient receives an exemplary customer service experience from first contact; answering and managing a high volume of phone calls, faxes and other electronic communications; obtaining and entering accurate patient demographics, insurance information and all required documents into the EMR system; communication with referral sources, other team members, insurance companies, etc. and various other duties related to this role.

Our ideal candidate will have Exceptional Customer Service skills, be bilingual in English and Spanish, be reliable, flexible, courteous, helpful and friendly. You must be self-motivated, have a \"sense of urgency\" in the carryout of all tasks, be able to work independently in a fast-paced environment, be able to multi-task, have attention to detail and be highly organized. You must be a team player and have a passion to help provide an outstanding experience for our patients and customers. If the above description fits with your career goals, please submit your resume to us to take the next step in joining our team!