New Patient Coordinator - Medical Assistant

American Oncology Partners, PA; Nevada (IA); On-site; USD 21,807 - 36,341; Full time

Job summary

American Oncology Partners, PA is looking for a patient coordinator at Hope Cancer Care of Nevada. Responsibilities include assigning patients to physicians and ensuring all tasks comply with regulatory standards.

The ideal candidate must have a high school diploma or GED, effective communication skills, and the ability to multi-task in a fast-paced environment, alongside proficiency in Microsoft Office.

Qualifications

• High School diploma or GED is required.
• Must communicate effectively with physicians.
• Must be able to multi-task and work in a fast-paced environment.

Responsibilities

• Assigns new patients and hospital consultations to designated physicians.
• Demonstrates working knowledge of all facets of the role.
• Performs duties in accordance with regulatory requirements.

Skills

Effective communication with physicians

Multi-tasking

Attention to detail

Proficiency in MS Office

Education

High School diploma or GED

Job description

Location & Compensation

Location: Hope Cancer Care of Nevada

Pay Range: $15.83 - $26.38

Position Summary

• Assigns new patients and hospital consultations to designated physicians.
• Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.
• Performs other duties and projects as assigned.
• Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

Qualifications

• High School diploma or GED is required.
• Must communicate effectively with physicians.
• Must be able to multi-task and work in a fast-paced environment.
• Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations, showing poise, tact, and diplomacy.
• Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
• Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Knowledge of secretarial and office administrative procedures and equipment operation acquired through related experience.

Licenses & Certifications

Valid Driver’s license in state of residency for travel to clinics is required.

Core Capabilities

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management, and organizational skills; detailed oriented with independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation, and diversity awareness; able to work with sensitive and confidential material.
• Communication Skills: Good command of English, active listening, balanced feedback; second language an asset.
• Customer Service & Organizational Awareness: Strong customer focus; builds an engaging culture of quality, performance effectiveness, operational excellence; shows strong business and political acumen; collaboration, partnerships, positive employee, physician and community relations.
• Self-Management: Effectively manages time, conflicting priorities, stress, professional development; self‑motivated, self‑starter; works independently with limited supervision; can work remotely as required.
• Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Work Hours

Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.