New Home Sales Specialist

Smith Douglas Homes; Nashville (TN); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Uncapped commissions

Training & development

Career advancement

Health, dental, vision

Job summary

Smith Douglas Homes in Nashville, TN, is seeking a passionate New Home Sales Specialist to guide homebuyers through the purchase journey with integrity and exceptional customer experiences. You will present designs, amenities, pricing, and financing options while building lasting relationships with prospective buyers.

Responsibilities include lead generation across phone, email, social media, and community outreach; maintaining a robust sales pipeline; and collaborating with construction,

Qualifications

• 3+ years proven success in sales, customer service, real estate, or related field.

Responsibilities

• Welcome prospective homebuyers and provide an outstanding model home experience.
• Build relationships with customers and guide them through the home-buying journey.
• Present home designs, community amenities, floorplans, pricing, and financing options.
• Generate and follow up on leads through phone, email, social media, and community outreach.
• Maintain an active sales pipeline and consistently achieve sales goals.
• Collaborate with construction, mortgage, and closing teams to ensure a seamless customer experience.
• Utilize CRM tools to track customer interactions and manage sales activities.
• Stay informed about market trends, competitor offerings, and local real estate conditions.

Skills

Sales experience

Customer service

Negotiation

Education

Active Real Estate License

Tools

CRM tools

Job description

At Smith Douglas Homes, our mission is to enhance people’s quality of life by creating opportunities for homeownership. We believe that mission starts with our people.

When you join Smith Douglas Homes, you become part of a team that is committed to doing the right thing, supporting one another, and delivering exceptional experiences for our customers. We foster a culture built on collaboration, accountability, continuous improvement, and mutual respect—where every team member has the opportunity to make an impact and grow their career.

Join us and help build more than homes. Help build opportunities, communities, and a future you can be proud of.

Build Dreams. Create Communities. Grow Your Career.

We’re looking for a passionate and driven New Home Sales Specialist to be the face of our community and guide homebuyers through one of life’s most meaningful milestones. In this role, you’ll help families discover the right home, understand their options, and confidently navigate the homebuying journey, all while representing a company built on integrity, exceptional customer experiences, and delivering more value for every homeowner.

If you’re energized by building relationships, creating memorable customer experiences, and helping people achieve their dreams, we’d love to have you on our team.

What You’ll Do

• Welcome prospective homebuyers and provide an outstanding model home experience.
• Build relationships with customers and guide them through the home-buying journey.
• Present home designs, community amenities, floorplans, pricing, and financing options.
• Generate and follow up on leads through phone, email, social media, and community outreach.
• Maintain an active sales pipeline and consistently achieve sales goals.
• Collaborate with construction, mortgage, and closing teams to ensure a seamless customer experience.
• Utilize CRM tools to track customer interactions and manage sales activities.
• Stay informed about market trends, competitor offerings, and local real estate conditions.

What We’re Looking For

• Minimum 3 years proven success in sales, customer service, real estate, retail, hospitality, or a related field.
• Experience in new home sales a plus.
• Strong communication, relationship-building, and negotiation skills.
• Self-motivated with a competitive drive and a passion for helping customers.
• Ability to manage multiple prospects and priorities simultaneously.
• Professional, positive, and customer-focused attitude.
• Weekend availability is required.
• Active Real Estate License or willingness to obtain one as required by state regulations.

Why You’ll Love This Opportunity

• Competitive base salary plus uncapped commission potential.
• Comprehensive training and professional development programs.
• Career advancement opportunities within a growing organization.
• Supportive team environment focused on collaboration and success.
• Opportunity to help families achieve the dream of homeownership.
• Benefits package including health, dental, vision, paid time off, and retirement savings options.

Success in This Role Looks Like

• Consistently meeting or exceeding sales goals.
• Creating memorable customer experiences that lead to referrals and repeat business.
• Building strong relationships within the community and industry.
• Becoming a trusted advisor throughout the home-buying process.

SDH Management Services LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to [e-mail].

An offer of employment for this role is contingent upon the successful completion of background check and drug screening. We are a certified Drug Free Workplace.