NEW HOME CONSULTANT

Wayne Homes; Norton (OH); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Employer-Paid Life and AD&D Insurance

Disability Insurance (Short and Long)

Flexible Spending Account

401k with company matching

Paid Time Off including volunteering

Employee Retail Discounts

Referral Program

Tuition Assistance

Job summary

Wayne Homes is seeking a New Home Consultant to guide customers through selecting Wayne Homes floor plans and customizing their home to fit lifestyle and needs. You will be the first impression for many buyers, delivering a positive, well-informed, and helpful experience.

The role combines sales, design, and customer service to create personalized home solutions. Applicants should be driven, flexible, and ready to thrive in a fast-paced environment with weekends required.

Qualifications

• Driven sales professional with a customer-first mindset.
• Able to balance multiple tasks and stay organized.
• Persistent and adaptable to changing customer needs.

Responsibilities

• Generate sales to meet goals and drive income.
• Maintain notes and updates in the sales system.
• Conduct customer meetings in person or virtual.
• Educate customers using sales, construction and marketing tools.
• Create custom drawings to fit customer needs.
• Build product knowledge of Wayne Homes offerings.
• Maintain attractive model homes and perform daily model walks.
• Use the 3 Steps to Great Service method.

Skills

Sales experience

Flexibility

Attention to detail

Resilience

Job description

A rewarding job. A balanced life. Like most companies, Wayne Homes has a list of values that we strive to live up to. But to keep this from getting long and boring, we’ll just reduce all those values to a single idea: do right by everyone. In other words, we want to give customers not just a great home but a great buying experience. And we very much want to give employees not just a job that pays well but a career that promotes wellness. That offers a rich, balanced life.

At Wayne Homes, we’re continuously evolving and improving our career and compensation program. And within our list of benefits, we provide unique opportunities to grow your income, advance your career and enhance your personal well-being. For example, in addition to medical insurance, your benefits will include AccelWell, which gives you access to health coaches as well as personalized meal and workout plans. We’ll give you RAK Days (a.k.a. Random Acts of Kindness Days), when you can knock off work and volunteer for the community cause of your choice. We’ll actively promote your career growth with tuition assistance and opportunities for advancement. We love a good party, so expect quarterly and annual company celebrations. And when you’re ready to build a Wayne home of your own, you’ll get a very nice employee discount. Of course, these benefits are in addition to all the standard stuff — 401k, paid holidays, generous paid time off and so on. It all comes down to this. We want happy customers because a happy customer is a loyal customer. And we want happy employees because a happy employee is a great addition to the Wayne Homes family.

Open Position: New Home Consultant

At Wayne Homes, we guide customers in understanding more deeply what they need and want in a home. By helping them find the Wayne Homes floor plan that best suits their needs and assisting them in customizing that plan, it makes a perfectly personalized fit for the new homeowner. Creating a space that makes such a large impact in someone’s life? Now that is what makes the job of New Home Consultant so fulfilling.

Regarding your schedule, you’ll be working full-time including weekends, since that’s when most people go shopping for a home. But you’ll have two consecutive days off during the week, and our Model Home Centers are closed most major holidays.

Here’s another big part of the job. As a New Home Consultant, you will be the first impression that most people have of Wayne Homes. But no pressure. Just be your natural, positive, well-informed, well-organized, happy-to-help self, and you’ll do great.

What other tasks will you be responsible for in your day-to-day?

• Generate sales to meet sales goals – we want to make sure you get paid!
• Maintain thorough notes and updates in the sales system about your customers
• Conduct customer meetings – get comfy with your computer camera because these could be in person or virtual
• Effectively utilize sales, construction, and marketing tools to properly educate your customers – you’re the pro!
• Let your creativity fly by creating custom drawings for your customers based on their needs and wants
• Develop a robust product knowledge of all products offered to customers – including but not limited to, specifications, warranties, installation techniques, etc.
• Models that look great help our customers visualize their space – help maintain these by daily model walks
• Accurately use the 3 Steps to Great Service method
• Go the extra mile for your customer – small, special touches go the longest way!
• Continual learning is important to us and we hope it is to you to – find opportunities to continue to grow
• Work with your Sales Manager to track, project, and plan for future sales
• A driven individual who wants limitless earning potential
• Stable work history – sales experience is preferred
• A flexible individual with a willingness to adapt
• Ability to organize and pay attention to details – because even the small ones matter!
• An individual resilient and determined to succeed

Now that you know what you will be doing, what qualifications are we looking for?

• A driven individual who wants limitless earning potential
• Stable work history – sales experience is preferred
• A flexible individual with a willingness to adapt
• Ability to organize and pay attention to details – because even the small ones matter!
• An individual resilient and determined to succeed

Benefits Offered

• Medical, Dental and Vision Insurance
• Employer-Paid Life and AD&D Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Flexible Spending Account / Health Spending Account
• 401k with company matching
• Paid Time Off, including paid time for volunteering in your community
• Employee Retail Discounts
• Referral Program
• Tuition Assistance

Wayne Homes has been named a 2026 NorthCoast 99 award winner by ERC, the Employers Resource Council. The NorthCoast 99 award honors 99 great Northeast Ohio workplaces for top talent. This is the ninth time that Wayne Homes has received the prestigious NorthCoast 99 award.

JOB CODE: 1000329