New Grad Field Services Engineer- 1

Shermco Industries; Charlotte (NC); On-site; USD 46,838 - 57,859; Full time

Job summary

Shermco Industries in Charlotte, NC, invites applications for a New Grad Field Services Engineer - Electrical Testing. You will join a team that supports data centers, performing testing, maintenance, and troubleshooting of electrical systems to ensure uptime and reliability.

The role emphasizes safety, hands-on problem solving, and collaboration with cross-functional teams. Travel locally/regionally and occasional overnight stays are required as part of field service duties.

Qualifications

• Associate degree in Electrical Power & Controls (EPC) or related field.
• Experience with switchgear testing and troubleshooting is an asset.
• Good PC skills: email, internet, data entry, Excel; PowerDB experience a plus.
• Must be able to work safely and follow electrical safety procedures.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training preferred; training provided.
• Willing to drive locally/regionally and travel overnight periodically.

Responsibilities

• Provide on-site electrical systems support, testing and troubleshooting for voltages from 480V to 600kV.
• Perform routine maintenance and inspections of equipment, including transformer and relay tests.
• Diagnose and resolve technical issues with switchgear, circuit breakers, and relays.
• Maintain professional client relationships and respond to emergency calls.
• Document service activities, reports and product modifications.
• Collaborate with cross-functional teams on improvement projects.

Job description

New Grad Field Services Engineer- 1

Location: US-NC-Charlotte

Overview

Power Your Future. As a New Grad Field Services Technician - Electrical Testing at Shermco Industries, you will be joining a company that prioritizes technical excellence while embodying a culture of integrity, safety, and innovation. Your work will have a direct impact on clients and communities, fostering a sense of purpose and fulfillment. We invite you to apply and become part of our passionate team dedicated to making a positive difference in the Electrical Services industry. You will have the opportunity to work in data centers, maintaining and testing electrical systems critical to their operation. This includes performing routine maintenance checks, troubleshooting and resolving electrical issues, and ensuring the reliability and efficiency of power systems that support data center operations. Your role will be vital in maintaining the uptime and performance of these essential facilities.

Responsibilities

• On‑Site Technical Support: Provide on‑site assistance with electrical systems, covering installations, testing, and troubleshooting for voltages from 480V to 600kV.
• Equipment Maintenance: Conduct routine maintenance and inspections, including transformer and relay tests, ensuring optimal equipment performance.
• Troubleshooting: Diagnose and resolve technical issues efficiently, including switchgear, circuit breaker, and relay calibration.
• Client Interaction: Maintain professional client relationships, addressing inquiries and providing expert support, including timely responses to emergency calls.
• Documentation: Keep detailed records of service activities, including reports, client feedback, and necessary product modifications.
• Collaboration: Work closely with cross‑functional teams to support continuous improvement and innovation projects.

Qualifications

• Preferred Education: Associate’s degree from an accredited 2‑year technical college in Electrical Power & Controls (EPC) or a related field.
• Experience: Relevant experience performing switchgear testing and troubleshooting is an asset.
• Technical Skills: Good PC skills, including email, internet, data entry, and Microsoft Excel; experience with PowerDB is a plus.
• Safety: Must be able to work safely and adhere to all electrical safety procedures.
• Additional Training: Prefer OSHA 30‑hour, MSHA, NFPA 70‑E, CPR/First Aid/BBP/AED training; training on each can be provided.
• Travel: Must be able to drive daily locally/regionally and be available for periodic overnight travel.

Pay Range

USD $34.00 – $42.00 /hr.

EQUAL OPPORTUNITY EMPLOYER | DRUG‑FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug‑free workplace.

NO AGENCIES PLEASE