New Accounts Lead Teller - Twins Falls, Canyon Park

Zions First National Bank; Twin Falls (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance -

Life and disability insurance

Paid parental leave & adoption aid

Health Savings & flexible spending

Paid training & PTO + 11 holidays

401(k) with match & profit sharing

Mental health benefits

Tuition reimbursement

Employee banking product perks

Job summary

Zions Bank is seeking a New Accounts Lead Teller in Twins Falls, Canyon Park to deliver quality service and help clients build a better financial future. You will leverage product knowledge to guide customers to appropriate solutions and may supervise branch activities in the manager's absence.

The role emphasizes cross-selling, accurate cash handling and exceptional service, with opportunities for growth within a top regional bank. Open until filled.

Qualifications

• Requires a High School Diploma or equivalent and 2+ years banking, or successful completion of company approved training.
• Advanced knowledge of banking products, policies, and procedures.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Bilingual in Spanish and English a plus.

Responsibilities

• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with branch management team.
• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• May be responsible for processing cash transactions and other customer service duties within the branch.
• Other duties as assigned.

Skills

Advanced banking knowledge

Balancing

Customer service

Cross-selling

Bilingual (Spanish/English)

Education

High School Diploma

Job description

New Accounts Lead Teller - Twins Falls, Canyon Park

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’sTop Workplaces. Make the leap into a new era of banking. Let us transform your career.

Work closely with members of the community by helping them build a better financial future. You'll become a banking expert and guide clients to products and services that will improve their everyday lives. You will also be working with employees who are there to support you, your family, and your career aspirations. Take your first step in your banking career and gain invaluable insight into our operations, procedures, and abilities that make Zions Bank one of the premier banking institutions in the west. We look forward to having you join the Zions Bank family!

This role will:

• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• May supervise branch activities in the absence of, or in conjunction with branch management team.
• Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
• May be responsible for processing cash transactions and other customer service duties within the branch.
• Other duties as assigned.

Qualifications:

• Requires a High School Diploma or equivalent and 2+ years banking, or successful completion of company approved training.
• Advanced knowledge of banking products, policies, and procedures.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Bilingual in Spanish and English a plus.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC