Neurosurgery Oncology Nurse Coordinator

Roswell Park Comprehensive Cancer Center; United States; On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Roswell Park Comprehensive Cancer Center seeks an Oncology Nurse Coordinator to act as the primary clinical contact for patients and caregivers, coordinating multidisciplinary care and navigating the patient journey. The role emphasizes care coordination, learning needs assessment, and excellent patient advocacy to ensure a high-quality experience across in-person and virtual interactions.

The ideal candidate brings RN licensure in New York, a nursing degree with oncology/critical care exposure,

Qualifications

• RN license in New York with BLS certification.
• Bachelor's degree in Nursing with oncology/critical care experience or equivalent.
• Roswell Park Nursing orientation completed with ability to function independently at Nurse I level.

Responsibilities

• Coordinate multidisciplinary care and ensure clear communication among providers.
• Use the nursing process to assess, develop, implement, and evaluate individualized plans of care.
• Serve as the primary contact for patient and caregiver inquiries about care plans.
• Proactively anticipate patient needs to ensure timely navigation.
• Educate patients to promote adherence to established care plans.
• Deliver exceptional patient service and address concerns promptly.
• Engage with patients via phone, virtual visits, and patient portal to coordinate care.

Skills

Oncology nursing

Care coordination

Patient advocacy

Nursing assessment

Communication

Telephone triage

Education

Bachelor's degree in Nursing

RN licensure in New York

Oncology Nursing Certification (OCN) preferred

Job description

Job Details

Title: Neurosurgery Oncology Nurse Coordinator Job Type: Regular Company: Roswell Park Comprehensive Cancer Center Department: Ambulatory Services-Neurosurgery, Neuro-oncology & Inf Disease Time Type: Full time Weekly Hours: 37.5 FTE: 0.9375 Shift: First Shift (United States of America)

Summary

Summary: Join Our Team! We are seeking a compassionate, patient-focused, and highly organized Oncology Nurse Coordinator to serve as a primary clinical contact for patients and caregivers throughout their healthcare journey. This role is ideal for an experienced nurse who excels in care coordination, patient advocacy, communication, and delivering an exceptional patient experience. The Oncology Nurse Coordinator serves as the primary clinical contact for patients and caregivers, offering personalized support throughout the healthcare journey.

Responsibilities

• Coordinates multidisciplinary care and ensures efficient, effective communication among providers.
• Utilizes the nursing process to assess, develop, implement, and evaluate individualized plans of care.
• Acts as the central point of contact for patient and caregiver inquiries related to care plans.
• Proactively anticipates patient needs to ensure timely navigation.
• Assesses learning needs and provides education to promote adherence to established care plans.
• Enhances the patient experience by delivering exceptional customer service and promptly addressing concerns.
• Performs all responsibilities aligned with the Nurse II role, with additional emphasis on care coordination, communication, and patient advocacy.
• Interacts with patients via phone, virtual visits, and the patient portal to ensure care is well coordinated.
• Starting hourly rate is $53.58, comprised of the base hourly rate of $44.54 and geographical differential of $9.04 per hour.
• We offer a comprehensive benefits package.
• Please note the actual compensation offered may vary based on a candidate’s qualifications, skills, and experience.

Qualifications

1. License Requirement License to practice as a Registered Nurse in the State of New York. Certification or eligibility for Certification in Basic Life Support (BLS).
2. Education and Experience 1. Bachelor’s degree in Nursing and the equivalent of one (1) year of full-time oncology nursing experience or critical care experience; or 2. Bachelor’s degree in Nursing, the equivalent of one (1) year of full-time medical-surgical experience in an acute care setting and completion of Roswell Park Nursing orientation with the ability to function independently at a satisfactory level for three (3) months as a Nurse I at Roswell Park; or 3. Bachelor’s degree in Nursing and the equivalent of three (3) years of full-time medical-surgical experience in an acute care setting; or 4. Associate’s degree in Nursing and the equivalent of three (3) years of full-time oncology nursing experience or critical care experience; or 5. Associate’s degree in Nursing, the equivalent of three (3) years of full-time medical-surgical experience in an acute care setting and completion of Roswell Park Nursing orientation with the ability to function independently at a satisfactory level for three (3) months as a Nurse I at Roswell Park; or 6. Associate’s degree in Nursing and the equivalent of five (5) years of full-time medical-surgical experience in an acute care setting.
3. NOTES: 1. Incumbents must obtain and maintain applicable certification, as required by area of specialty and outlined in Departmental procedures, within eighteen (18) months of appointment to this position and as a condition of continued employment. 2. As a condition of continued employment, incumbents must obtain certification in Basic Life Support (BLS) within six (6) months of their appointment to this title. 3. Incumbents must complete twelve (12) cancer-related contact hours per calendar year unless certified by the Oncology Nursing Certification Corporation (ONCC). 4. Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Preferred Qualifications

The ideal candidate will be a highly skilled and compassionate Registered Nurse with a minimum of five years of clinical nursing experience, preferably in oncology, neurosurgery, and/or surgical services. Experience with telephone triage, patient assessment, symptom management, and care coordination is essential. The successful candidate will possess strong clinical judgment and the ability to independently assess patient needs, prioritize concerns, and collaborate effectively with multidisciplinary teams to deliver exceptional patient-centered care. A professional nursing certification, such as the Oncology Certified Nurse (OCN) credential or a related specialty certification, is preferred. Experience serving in a nurse coordinator or similar role, including patient education, treatment coordination, scheduling of services, and facilitating communication among providers, patients, and families, is highly desirable.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at [phone] or via email at [e-mail].

Welcome to Roswell Park Comprehensive Cancer Center

America's first cancer center founded in 1898 by Dr. Roswell Park. As one of the largest employers in Western New York, Roswell has over 3,300 employees, including over 200 physicians and scientists and 400 nurses. It’s a new era at Roswell Park. Leading the way in cancer research, treatment and education for more than a century, today Roswell Park is setting our course for a second century of extraordinary advances in cancer research and treatment. Equipped with the best facilities, the sharpest and most creative minds, and the single objective of curing cancer, we stand on the threshold of historic discovery.