Networking Systems Administrator (Windows), Senior

Navstar Inc; Annapolis (MD); On-site; USD 125,000 - 240,000; Full time

Benefits offered by this job

Health Insurance Premiums

401K with company match

Paid time off & holidays

Professional development

Job summary

Navstar Inc. in Maryland is seeking a senior IT infrastructure specialist to support national security programs.

The role emphasizes Windows OS administration, STIG alignment, domain services, and IAVA remediation, with on-site work in Annapolis and limited travel. Candidates must hold a TS/SCI clearance and at least 5 years of hands-on IT support experience in complex environments, including VMware and data-center operations.

Qualifications

• Active TS/SCI clearance within last 6 years.
• 5+ years of hands-on IT support experience for users.
• 5+ years on IT/software programs with complex equipment.
• Experience installing/upgrading Windows OS (desktop/server).
• Experience with Windows Domain Services and Domain Admin Utilities.
• Experience STIG implementation in Windows OS and system analysis.

Responsibilities

• Monitor infrastructure systems, applications, and processes; identify and resolve issues.
• Respond to IT Help Desk calls; escalate where needed and ensure timely remediation.
• Troubleshoot hardware and software issues including network connectivity.
• Use enterprise monitoring to identify alarms across environments.
• Communicate outages and publish status updates across teams.
• Execute IAVA remediation and system security scans; extend patches.
• Provide technical assistance to companion work groups on overlapping projects.
• Document processes and maintain technical documentation.

Skills

TS/SCI clearance

IT customer service

Windows OS administration

STIG compliance

Domain user/group management

Troubleshooting Windows issues

IT system monitoring

On-call support

Analytical thinking

Education

BS degree in computer science or related field

Tools

VMware

Windows Domain Services

IAVA remediation tooling

Data Center operations

Job description

Would you like to perform rewarding work while contributing to the success of an established, growing company? Navstar is an award-winning organization that has a proven track record of successfully providing IT services and solutions both as a prime and sub-contractor on mission-focused IT programs. Our employees are integral players in support of mission-critical programs focused on our National Security.

Role Description:

• Must have experience installing, updating, and upgrading Windows Desktop and Server Operating Systems (OS).
• Must have experience installing, maintaining, and/or working with Windows Domain Services.
• Must have experience installing, using, and maintaining Windows Domain Administration Utilities/Services.
• Must have experience analyzing and implementing Security Technical Implementation Guide (STIG) requirements in Windows OS.
• Must be proficient in creating, reading, and modifying Local and Domain Users/Groups in Windows OS.
• Must have experience installing Windows OS Applications standalone or in Client/Server Architectures.
• Must be proficient in reading, analyzing, and troubleshooting errors within Windows OS.
• The selected individual will be responsible for monitoring infrastructure systems, applications, and processes, and for ensuring that all issues are identified, tracked, and resolved in a timely manner. She/he will provide support for all infrastructure systems and will respond to hardware and software incidents and work with senior system administrators, at times remotely from other locations. Other responsibilities include:
• Quickly responding to IT Help Desk calls and emails in a professional manner; ensuring issues are resolved and/or escalated to the appropriate teams; and following up with teams and users to ensure issues are satisfactorily remediated.
• Identifying, troubleshooting, and correcting hardware and software issues including network connectivity.
• Utilizing enterprise monitoring solutions to identify alarms that have been triggered against the various environments.
• Proactively contacting customers when infrastructure processes are significantly delayed or may impact their ability to complete a business function on time.
• Executing the process for managing information assurance vulnerability alerts (IAVAs) and system security scanning for equipment suites in accordance with the System Security Plans for these systems to rapidly and accurately identify and remediate IAVAs.
• Initiating IAVA responses and system security scans, completing remediation, and extending IAVA patches and security updates on various IT and network systems.
• Providing technical assistance to companion work groups in support of overlapping projects such as implementing IT enhancements and optimizing systems.
• Maintaining good inter-departmental relations, communicating with users, and publishing status of system outages.
• Participating in the creation and ongoing maintenance of documentation to ensure clear, concise and accurate information is readily available to assist with incident resolution.

Required Skills and Qualifications:

• To be eligible for this position you must hold an active TS/SCI clearance with FSP within the last 6 years.
• Must have at least 5 years of direct, hands‑on experience providing assistance to users in an IT customer service capacity.
• Must have at least 5 years of experience working on an IT/software program that utilizes complex equipment/systems (ex. Network Switches, Routers, LANs, & cabling, Windows/Linux operating systems, VMware, etc.).
• Must have experience installing, updating, and upgrading Windows Desktop and Server Operating Systems (OS).
• Must have experience installing, maintaining, and/or working with Windows Domain Services.
• Must have experience installing, using, and maintaining Windows Domain Administration Utilities/Services.
• Must have experience analyzing and implementing Security Technical Implementation Guide (STIG) requirements in Windows OS.
• Must be proficient in creating, reading, and modifying Local and Domain Users/Groups in Windows OS.
• Must have experience installing Windows OS Applications standalone or in Client/Server Architectures.
• Must be proficient in reading, analyzing, and troubleshooting errors within Windows OS.
• Must have experience with IT system optimization, monitoring, and technical set-up and troubleshooting.
• Must have experience with Data Center design and configuration (e.g. rack and stack, power, placement, etc.).
• Must have experience gathering data for and documenting technical processes.
• Must have experience documenting IT issues and providing detailed and comprehensive status reports and follow-ups.
• Experience with IAVA responses and remediation, system security scans, completing remediation, and extending IAVA patches and security updates on IT and network systems.
• Must be committed to adopting and adhering to best practices including compliance with maintenance windows and change control procedures.
• Must possess strong analytic abilities and must be meticulous and careful in their work.
• Must be an independent thinker capable of working independently as well as within a team.
• Must be able to respond to emergency system administration, operations, and maintenance problems, on a limited as‑needed on-call basis.
• Must be able to travel up to 25% of the time to local program locations (not overnight). Additional travel to CONUS and OCONUS location(s) may also be required (overnight).
• To be considered for this role, candidates must meet the requirements for one of the following skill levels:
  • Senior: Five (5) years experience as a SA, in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required. Five (5) years of additional SA experience on projects with similar software processes may be substituted for a bachelor’s degree.
  • Expert: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required. Five (5) years of additional SA experience on projects with similar software processes may be substituted for a bachelor’s degree.
  • Subject Matter Expert: Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required. Five (5) years of additional SA experience on projects with similar software processes may be substituted for a bachelor’s degree.

Desired Skills and Qualifications:

• BS degree in a technical field and at least 8 years of relevant experience.
• Experience with security standards, software architectures, and Network security technologies (Multiple Domain, PKI, SSP, Vulnerability Assessment, etc.).
• Experience building and deploying Virtual Machines within an On‑Premises Data Center.
• Experience with scripting and/or automation tools.
• Experience reading, analyzing, and addressing security vulnerabilities discovered from automated scanning tools.
• Experience supporting a large, complex software configuration management and development program.
• Experience working in an Agile Development Environment or on an Agile Team.

Pay Rate:

In compliance with Maryland’s Equal Pay for Equal Work law, the annual base salary range for this position is $125,000 - $240,000. Thi this range represents the base pay for this role and is provided in accordance with Maryland’s requirements to disclose compensation in job postings. Please note that actual compensation may vary based on factors such as (but not limited to) the scope and responsibilities of the role, the candidate’s qualifications, experience, education, skills, internal equity, and market conditions. In addition to base salary, candidates hired into this position may be eligible for a hiring bonus of $10,000.00, subject to applicable contingencies and Navstar policy.

About Navstar

For 20 years Navstar has provided high-quality Innovative Technology Services and Solutions throughout the Intelligence Community. We would not have achieved the success we have without the best AllStar team; this is not just a place to work, Navstar is a community. At Navstar everything we do revolves around listening to both our customers and employees, delivering the results they expect, and being a trusted partner as both a prime and subcontractor. We have a proven track record of successfully providing innovative technology services and solutions on highly mission-focused programs; all while enjoying what we do at the same time. Security is our priority; together, we will make the nation a safer place.

Benefits at Navstar

• Highly Competitive Health Care Premiums, including 100% employer paid for employee
• Flexible Spending Accounts for Medical and Dependent Care
• Generous PTO and Federal Holiday Paid Leave
• Employer Paid STD/LTD
• Employer Paid Life Insurance
• 401K plan and Employer Match
• Referral and Opportunity Referral Programs
• Professional Development Assistance

EOE/M/F/Vet/Disabled

Navstar, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, age, religious beliefs, national origin, disability, U.S. veteran status, or any other legally protected characteristics under federal, state or local law.