Network Technician (NOC)

ADP, Inc.; Huntsville (AL); On-site; USD 43,000 - 63,000; Full time

Benefits offered by this job

11 Federal Holidays

3 Weeks PTO

Life & Disability Insurance

Job summary

Altech Solutions at NASA MAOF - Mission Operation Center in Huntsville, AL seeks a Network Technician to ensure secure, reliable data flows for space and aeronautical operations. This hands-on role requires precision and a commitment to mission success, working on-site in 12-hour rotating shifts.

You will monitor the mission network using NNMi, MRTG, and CACTI; troubleshoot Cisco/Juniper gear; and perform Cisco CLI tasks. Active Public Trust Clearance and strong TCP/IP skills are essential.

Qualifications

• Active Public Trust Clearance (US Citizenship required).
• Working knowledge of TCP/IP, subnetting, and WAN connectivity.
• Experience with Cisco/Juniper hardware and troubleshooting tools (traceroute, ping, SNMP).
• Ability to navigate and operate within Cisco CLI environment.
• Ability to work under pressure in real-time mission settings.

Responsibilities

• Monitor mission network health using NNMi, MRTG, and CACTI.
• Troubleshoot and maintain routers, switches, and telecom equipment (Cisco, Juniper, Ciena).
• Perform real-time configuration and diagnostics via Cisco CLI.
• Coordinate with NASA centers to resolve dataflow issues under deadlines.
• Maintain continuous network availability with 12-hour rotating shifts.

Skills

Public Trust Clearance

TCP/IP networking

Cisco/Juniper troubleshooting

Cisco CLI

Under pressure

Tools

Cisco hardware

Juniper hardware

Ciena equipment

SNMP

Traceroute

Ping

Job description

Location: NASA Marshal Space (MSFC), Huntsville, AL Shift: Full-Time on site, 12-Hour Rotating Shifts (24/7 Coverage)

The Role:

Join the Altech Solutions team at the heart of NASA’s mission communications. As a Network Technician at the NASA MAOF - Mission Operation Center you will be responsible for the secure, reliable flow of mission-critical data for space and aeronautical operations. This is a high-impact, hands-on role requiring technical precision and a commitment to mission success.

Compensation & Federal Compliance (SCA/WD)

This position is governed by the Service Contract Act (SCA) Wage Determination (WD).

• Base Hourly Rate: $31.45/hour.
• Health & Welfare (H&W): $5.09/hour added to the base rate.
  • Note: Per SCA guidelines, this H&W adder is provided for you to purchase benefits through the company or on the open market. If you are already covered (e.g., via a spouse or as a Veteran with TRICARE/VA benefits), this is added directly to your gross salary.
• Shift Differential: In accordance with Alabama labor law and the 12-hour shift structure, additional pay is applied for night and weekend rotations to ensure competitive take-home pay for non-standard hours.
• Benefits: 11 Paid Federal Holidays, 3 Weeks PTO, and Company-Paid Life & Disability Insurance.

Key Responsibilities:

• Mission Monitoring: Use tools such as NNMi, MRTG, and CACTI to monitor NASA’s mission network health.
• Tier 1/2 Support: Troubleshoot and maintain routers, switches, and telecom equipment (Cisco, Juniper, Ciena).
• Cisco CLI Operations: Perform real-time configuration and diagnostic tasks via the Cisco Command Line Interface.
• Incident Response: Coordinate with NASA centers to resolve dataflow issues under tight deadlines.
• Shift Work: Maintain continuous network availability via 12-hour rotating shifts.

Required Qualifications:

• Security: Must hold an Active Public Trust Clearance (US Citizenship Required).
• Technical: Working knowledge of TCP/IP, subnetting, and WAN connectivity.
• Hands-on: Experience with Cisco/Juniper hardware and troubleshooting tools (traceroute, ping, SNMP).
• CLI Proficiency: Ability to navigate and execute commands within the Cisco CLI environment.
• Operational Composure: Ability to work under pressure in real-time mission settings.

Preferred:

• Experience with SONET, MPLS, or T1/T3 links.
• Familiarity with Linux systems and serial interfaces (RS232, V.35).
• Certifications: CCNA, CCNP, or JNCIA.

Why Join Us?

• Be part of a mission-driven team supporting NASA’s critical network infrastructure
• Develop skills in a fast-paced, dynamic environment where every second counts
• Access ongoing training opportunities, including potential travel to NASA’s Goddard Space Flight Center for specialized training