Network Technician Field Operations

COMFORT SYSTEMS; Monroe (LA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

401K Plan

Health Savings Account

Educational Assistance Plan

Job summary

Uniti is hiring a Network Technician to support field operations across the United States. You will install, maintain, and repair voice, data, and fiber equipment, perform OTDR tests, and coordinate central office work while ensuring safety and reliability.

You will report to the Network Infrastructure Local Manager and may work inside and outside, with on-call duties and occasional travel as required. A technical degree or equivalent experience is preferred.

Qualifications

• Associate's Degree or 4+ years of related telephony experience.
• Ability to perform OTDR tests and interpret results.
• Valid driver’s license and safe driving record.
• Ability to lift up to 50 lbs and work aloft.

Responsibilities

• Perform routine installation, maintenance, and repair for voice, data, network, transport, and video equipment.
• Complete post installation tests for call processing functionality and AMA testing.
• Coordinate central office/Network equipment and fiber cross-connects.
• Perform OTDR tests and understand results.
• Provide Stand‑by and On Call coverage.
• Maintain central office and remotes with preventative maintenance.

Skills

OTDR testing

Color discrimination

Valid driver’s license

Safety training

Team coordination

Education

Associate's Degree in a technical discipline

Two-year technical degree in computers or electronics

Tools

Viavi OTDR

Adtran TA3000

Calix C7 DLC

Lucent DSLAM

Tellabs DLC

Job description

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses .

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About the Role:

Uniti’s team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships.

What You’ll Do:

• Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment.
• Complete post installation tests for call processing functionality and AMA testing.
• Coordinate central office/Network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities.
• Perform OTDR tests and understand results.
• Fixed Wireless Installation & Maintenance.
• Safely operate and maintain clean and organized company service vehicle.
• Work in both inside and outside environments.
• Provide Stand‑by and On Call coverage.
• Maintain central office and remotes including routine and preventative maintenance items.
• Complete necessary safety training and follow safety standards and regulations.
• You will report to the Network Infrastructure Local Manager.

Do You Have:

• Associate's Degree in a technical discipline and 2‑3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.
• Ability to understand CLR/DLR and Engineering job packs.
• Ability to perform OTDR tests and understand results.
• Basic technology and math skills - Valid driver’s license and safe driving record.
• Ability to distinguish colors in use of color‑coded cable.
• Ability to use equipment with maximum load capacity of 275lbs.
• Ability to lift up to 50lbs, capable of working aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after hour callouts.
• Ability to complete battery and generator testing.
• Knowledge in the following areas:
• DS1/DS3 installation, testing, and troubleshooting.
• Analog Transport installation, testing, and troubleshooting.
• SONET OC3/12/48 installation, testing, and troubleshooting.
• WDM/CWDM/DWDM installation, testing, and troubleshooting.
• EWSD programming and troubleshooting.
• EWSD Translations
• Fiber training
• Previous CO training

Experience with the following vendors/ models of transport equipment:

• Tellabs (AFC) DLC
• Zhone AccessNode DLC
• Calix C7 DLC/DSLAM
• Calix E7
• OfficeSuite
• Lucent DSLAM
• Hatteras HN4000
• Optelian WDM/CWDM/DWDM
• Adtran TA3000 / TA5000
• Adtran 1148/1248 DSLAM
• Adtran 2820 multiplexer
• Adtran 5000
• Juniper M10/M170
• Alcatel DML 3 X 50 Rockwell
• Alcatel 7470
• Fujitsu 2400 TRIB
• Fujitsu 150
• WideBank DCS
• Turin

Experience with the following models/ vendors of test equipment:

• T-COM
• T-Bird
• Acterna 2310
• Viavi 6000 GigE test set
• Viavi 580 ONX test set
• Viavi Smart OTDR
• Midtronics Battery test set

Even Better:

• Certifications or training directly related to the position
• Two‑year technical degree in computers or electronics, or the equivalent in work experience

This is a safety sensitive position.

Physical Tasks – Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%

Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing‑Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting‑Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%

Repetitive Hand Action : >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66%

Exposures to : Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%

Equipment Used in Job Performance/Working Environment : Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van

Types of Driver’s License Required : Driver’s License

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Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non‑U.S. citizen personnel. Offers of employment extended to non‑U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non‑U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal ([e-mail]) as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre‑employment screenings, including but not limited to drug‑screen, motor vehicle records check, or other pre‑employment screening. All such screenings will be conducted by an external third‑party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre‑employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Job Details

Job Family Field Operations

Job Function Operations

Pay Type Hourly