Network Technician

Brightspeed; Greenville, Northern (NC, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Brightspeed is seeking an experienced Network Technician to manage physical Central Office operations, install and support fiber and copper networks, and maintain switching gear. The role requires overtime and weekend work and offers a hybrid work model with HQ in Charlotte, NC. It emphasizes customer interaction and safety compliance while promoting Brightspeed services.

Qualifications

• Familiarity with both inside and outside plant cabling practices.
• Self-motivated and able to drive issues to resolution.
• Ability to promote and sell Brightspeed services.
• Knowledge of safety rules and regulations.
• Ability to work well with both customers and fellow peers.

Responsibilities

• Supporting and maintaining all switching equipment in Central Offices
• Keeping all backup generators in optimum condition
• Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
• Monitoring and supporting all switch alarm activity
• Installing, supporting, and maintaining fiber and copper networks
• Supporting and maintaining transport networks and central power platforms

Skills

Cabling practices

Self-motivated

Sell Brightspeed services

Safety rules knowledge

Customer interaction

TIRKS system

Tools

TIRKS system

Job description

• Department: Finance, Technology and Operations

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Brightspeed is looking for an experienced Network Technician to join our growingteam! In this critical role as a Network Technicianyou will be responsible for all aspects of working in the physical Central Office.

As a Network Technician you will be required to work overtime and weekends.

As Network Technician your responsibilities will include:

• Supporting and maintaining all switching equipment in Central Offices
• Keeping all backup generators in optimum condition
• Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
• Monitoring and supporting all switch alarm activity
• Installing, supporting, and maintaining fiber and copper networks
• Supporting and maintaining transport networks and central power platforms

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Familiarity with both inside and outside plant cabling practices
• Self-motivated and able to drive issues to resolution
• Ability to promote and sell Brightspeed services
• Knowledge of safety rules and regulations
• Ability to work well with both customers and fellow peers.

#LI-MH1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Inclusion and belongingare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [emailprotected] to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices: