Network Technician

World Wide Technology

Edwardsville (IL)

On-site

USD 41,328 - 68,880

Full time

14 days+

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Job summary

A leading technology firm is seeking a Network Technician in Edwardsville, IL. This contract role involves configuring and testing vendor networking devices, troubleshooting, and collaborating across teams. Ideal candidates will have strong problem-solving skills and effective communication abilities. Pay ranges from $30.00 to $50.00 hourly, based on experience and skills. The position is expected to last 6 months.

Qualifications

  • Resolve issues by diagnosing problems and determining resolutions.
  • Documents technical reference according to standards.
  • Strong written and oral communication skills.

Responsibilities

  • Configure and test multiple vendor networking and telecom devices.
  • Assist in troubleshooting processes for defective devices.
  • Communicate task status continuously using established tools.

Skills

Troubleshooting
Configuration of networking devices
Communication skills
Technical documentation
Team collaboration

Job description

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Global Talent Acquisition @ World Wide Technology | Driving Talent Strategy

World Wide Technology is looking for a Network Technician This role is part of WWT’s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.

Location: Edwardsville IL

Employment Type: Contract

Duration: 6 months

Rate/Salary: A reasonable estimate of the current pay range for this position is $30.00 to $50.00 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.

The Network Technician performs production-level logical configurations and testing. This position follows detailed work instructions provided by the Engineering team to accomplish tasks. It also works cross-functionally with other teams within the Supply Chain organization and reports directly to the Production Supervisor.

Essential Functions:

  • Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices.
  • Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs
  • Implement knowledge and strong understanding of how the operations of the department impact other diverse work units.
  • Applies technical knowledge of product to ensure proper functionality and operation
  • Assist in the optimization of work instructions and further documentation
  • Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional
  • Logical work to load OS (Operating system), loading license, and update firmware per customer requirements
  • Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs)
  • Use established tools to communicate task status on a continuous basis
  • Capture QC records and perform QC checks to validate logical configuration requirements
  • Complete physical audit of equipment and accessories
  • Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture
  • Provide input for the continual improvement of customer production solutions

Knowledge, Skills, and Abilities:

  • Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
  • Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
  • Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
  • Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
  • Serves in a “player coach” role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
  • Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
  • Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
  • Ability to take instruction and independently execute on the directives.
  • Ability to read engineering drawings (network designs documents, rack elevations)
  • Knowledge of different testing hardware and software platforms
  • Knowledge of a broad range of network infrastructure cable types and best practices.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.
  • Strong written and oral communication skills.

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Information Technology
  • Industries
    IT Services and IT Consulting

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