Network Supervisor

Navajo Nation Gaming Enterprise; Flagstaff (AZ); On-site; USD 75,000 - 115,000; Full time

Job summary

Navajo Nation Gaming Enterprise is seeking a Network Supervisor to design and maintain enterprise LAN/WAN infrastructure, including firewalls, routers, and switches. You will troubleshoot issues, lead a technical team, and coordinate with service providers to ensure reliable network services for the organization.

The role requires a Bachelor’s degree in computer science or related field with 3 years of WAN experience, plus a valid driver’s license.

Qualifications

• Bachelor’s Degree in Computer Science or related field plus three (3) years’ work experience in WAN design, deployment, maintenance, and support. Valid driver’s license.

Responsibilities

• Configures LAN and WAN components, including firewalls, routers, switches, and hubs to meet business requirements.
• Monitors network performance and applies patches and hardware changes to optimize performance.
• Provides in-depth troubleshooting and diagnosis of all network components.
• Coordinates preventive maintenance, upgrades, and repairs with hardware and software service providers.
• Supports back up to 24x7 network Operations team.
• Contributes to voice and data network planning and design.
• Identifies resources to address performance, reliability, and security requirements.
• Promotes standardization to facilitate maintenance and troubleshooting.
• Develops and documents enterprise network designs; installs and maintains network hardware.
• Responds to trouble calls regarding outages and performance.
• Formulates resolution strategies using OSI framework; guides remote Infrastructure Support personnel.
• Provides technical leadership on IP routing technologies.
• Analyzes traffic to forecast capacity; conducts failover testing.
• Keeps abreast of new technologies through research and professional development.
• Maintains confidentiality of privileged information.

Skills

WAN/LAN design

Network troubleshooting

OSI networking

Firewalls/routers/switches

Documentation

Security concepts

Vendor coordination

Project management

Communication skills

Team leadership

Confidentiality

Education

Bachelor's degree in Computer Science or related field

3 years WAN design/deployment/maintenance/support

Tools

Word

Excel

Access

PowerPoint

Job description

Essential Duties & Responsibilities

• Configures local area network (LAN) and wide area network (WAN) components,
• Configures local area network (LAN) and wide area network (WAN) components, including firewalls, routers, switches, and hubs to meet business requirements.
• Monitors network performance and implements software patches and hardware changes to optimize performance and resolve deficiencies.
• Provides in-depth technical troubleshooting and diagnosis of all network components.
• Identifies network related issues and correct deficiencies. Coordinates hardware and software service providers in scheduling preventive maintenance, upgrades, and repairs, and maintains records of these activities. May provided back up to 24x7 network Operations team.
• Contributes to physical and logical voice and data network planning and design.
• Identifies resources to address performance, reliability, and security requirements.
• Promotes design standardization to facilitate maintenance and troubleshooting.
• Develops, designs, analyzes, enhances and documents global enterprise network with both carrier end enterprise class requirements. Installs and maintains network operating and diagnostic hardware and software. Maintains inventory of deployed and spare hardware.
• Responds to trouble calls regarding network outages and performance degradation.
• Formulates problem resolution strategies using Open System Interconnection (OSI) networking framework. Provides problem resolution guidance to remote Infrastructure Support personnel as required.
• Provides technical leadership and direction as a primary technical resource on internet protocol router network technologies.
• Analyzes network design and traffic flows for network optimization and consolidation opportunities to forecast network capacity requirements.
• Conducts testing of network design and failover. Makes recommendations for improvements as required.
• Keeps abreast of new technologies and principles by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
• Maintains confidentiality of all privileged information.

Minimum Qualifications

• Performs other duties as required.
• Bachelor’s Degree in Computer Science or related field plus three (3) years’ work experience in WAN design, deployment, maintenance, and support. Valid driver’s license.
• Must meet all knowledge, skills and abilities. No felony, theft or stealing convictions.
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

Knowledge, Skills And Abilities

• Knowledge of types of Network Equipment.
• Knowledge of design of WAN/LAN.
• Knowledge of business English, proper spelling, grammar, and punctuation, and basic arithmetic.
• Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment, specifically Word, Excel, Access and PowerPoint.
• Skill in planning, organizing and coordinating information technologies and prioritizing work activities in accordance with established goals and objectives.
• Project management skills.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
• Skill in budget preparation and administration.
• Skill in preparing, reviewing, and analyzing operational, technical and financial reports.
• Ability to identify systems, operation, technical or applications problems and to initiate and recommend appropriate corrective actions.
• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to maintain confidentiality.
• Ability to analyze situations and adopt appropriate courses of action.
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Ability to make solid decisions and exercise independent judgment.

Physical Demands

While performing the duties of this job, the employee is may be required to sit for prolonged periods, walk; stand; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory and verbal communications skills. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

Work is generally performed in an office setting with a moderate noise level. Occasional work is performed in a Casino setting with exposure to second-hand smoke and a moderate noise level. Extended hours and irregular shifts may be required. Tight time constraints and multiple demands are common. Travel may be required.

Position Classification & Description

Network Supervisor
Revised July