Network Service Activation Specialist

Integrated Computer Solutions; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT service provider in Columbus, OH is seeking a Network Service Activation Leased Commercial Circuit Support Specialist. This full-time role involves supporting the provisioning lifecycle, ensuring network functionality, and leading the implementation of network solutions. Candidates must have a High School Diploma, an Active Secret Security Clearance, and relevant experience. Compensation includes a premium base salary and benefits such as tuition reimbursement and health coverage.

Benefits

Tuition reimbursement

401k match

BCBS Health Coverage

Paid time off on your birthday

Qualifications

• Minimum Active Secret Security Clearance required.
• 2+ years of military experience in a communications field or applicable technical discipline.
• 2+ years in an accredited technical training program with relevant experience.

Responsibilities

• Lead planning, design, and implementation of DISA network solutions.
• Support full provisioning lifecycle including order entry and circuit design.
• Coordinate with vendors to deliver leased Ethernet circuit solutions.

Skills

Customer service orientation

Network performance evaluation

Effective communication

Education

High School Diploma or equivalent

Job description

Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, state agencies and municipalities. Our employees are skilled professionals integral to our customers' missions. We are trusted advisors governed by our Core Values of Integrity, Excellence, Grit, Selfless Service and Getting Stuff Done.

Location: Columbus Ohio (DSCC) - Columbus, OH. Travel Percentage: Negligible. Job Shift: Day. Position Type: Full Time. Education Level: High School.

Position

Serve as a customer service-oriented Network Service Activation Leased Commercial Circuit Support Specialist for DISN Consolidated Provisioning effort. Supporting the full provisioning lifecycle, including order entry, preparation, solution design, and circuit activation. Responsibilities include customer outreach, QoS configuration, commercial leasing, and facilities engineering support. Ensure the functionality and efficiency of the DISN network infrastructure, maintaining system and network availability to meet mission partner requirements.

Compensation and Benefits

We offer a premium base salary with compensation commensurate with experience. Benefits include tuition reimbursement, 401k match, BCBS Health Coverage, and paid time off EVEN YOUR BIRTHDAY!

Responsibilities

• Lead the planning, design, and implementation of DISA network solutions, ensuring compliance with mission and security standards.
• Support the full provisioning lifecycle, including order entry, circuit design, activation, and performance optimization.
• Coordinate with government teams and commercial vendors to deliver leased Ethernet circuit solutions (E-LAN, E-Line, DSx).
• Oversee circuit lifecycle documentation, including IERs, RFUs, DSRs, and ensure timely completion and reporting.
• Develop technical schematics, Implementation Requests (IRs), and Installation Bill of Materials (IBOM) to support activation and delivery.
• Evaluate network performance, apply configuration improvements, and ensure availability across classified and unclassified environments.
• Communicate effectively across teams, vendors, and mission partners, providing updates and resolving activation or service issues.
• Ensure compliance with safety, security, and certification requirements while supporting system upgrades and infrastructure growth.

Additional Information

• On-site in Columbus, OH.
• Day shift with occasional flexibility for swing or alternate hours as needed.

Qualifications

• Minimum Active Secret Security Clearance; AND,
• High School Diploma or equivalent; AND,
• 2+ years of military experience in a communications field or an applicable technical discipline; OR,
• 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field; OR,
• 2+ years of experience in a communication field or applicable technical discipline.

Equal opportunity employer, including disability/vets.