Network Security Engineer

Robotics Technologies LLC; Foster City (CA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Robotics Technologies LLC seeks a hands-on network security engineer to support production environments and security operations. This role combines engineering and administration tasks with a focus on NGFW/UTM platforms, 802.1X NAC, and enterprise VPNs.

You will maintain runbooks, participate in change management, and drive projects such as network segmentation and TLS inspection; strong written and verbal communication across Security, IT, Product, and Operations is required.

Qualifications

• 5+ years of network security engineering supporting production environments.
• 5+ years of IT systems or application engineering and administration.
• Strong working knowledge of all layers of the OSI model.
• Hands-on experience with Layer-7 protection techniques (application control, TLS inspection, IPS, URL and DNS filtering).
• Direct experience administering enterprise NGFW/UTM platforms.
• Experience implementing and supporting 802.1X wired and wireless NAC.
• Experience with enterprise remote access VPN.
• Demonstrated experience operating within a formal change management process.
• Clear written and verbal communication, with the ability to work across Information Security, IT, Product, and Operations teams.

Responsabilités

• Administrate next-gen firewall/UTM platforms: policy changes and updates.
• Operate URL filtering and Layer-7 inspection policies; tune categories.
• Tune IDS/IPS and reduce false positives; escalate detections to SOC.
• Support 802.1X NAC: troubleshoot supplicant, certificates, policies.
• Support remote access VPN: troubleshoot, split-tunnel policies, availability.
• Work ticket queue to SLA with written updates.
• Maintain runbooks, diagrams, and configuration docs.
• The contractor will also be assigned scoped project work; design, pilot, rollout and handoff docs.

Connaissances

Network security engineering

OSI model knowledge

Layer-7 protection techniques

NGFW/UTM administration

802.1X NAC

Remote access VPN

Change management

Technical communication

Description du poste

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Role Description:

This is a hands-on engineering and administration role, not an advisory one.

Day-to-day operations :

• Administer next-gen firewall / UTM platforms: policy changes, rule lifecycle and cleanup, software and signature updates, certificate renewals.
• Operate URL filtering and Layer-7 inspection policies, including category tuning and exception handling
• IDS/IPS tuning: signature management, false positive reduction, escalation of confirmed detections to our security operations team
• Support 802.1X network access control: supplicant and authentication troubleshooting, certificate and policy issues, onboarding new device types.
• Support remote access VPN: client troubleshooting, access and split-tunnel policy changes, availability monitoring.
• Work the ticket queue to SLA with clear written updates to requesters
• Maintain runbooks, network diagrams, and configuration documentation

The contractor will also be assigned scoped project work. Anticipated projects include:

• [802.1X expansion to additional sites / device classes] — design, pilot, phased rollout, and handoff documentation
• [Network segmentation and SSL Decryption enforcement work] — policy design and enforcement

Each project will be defined with a written statement of work, acceptance criteria, and target completion date before work begins.

Required Qualifications:

• 5+ years of network security engineering supporting production environments
• 5+ years of IT systems or application engineering and administration
• Strong working knowledge of all layers of the OSI model
• Hands-on experience with Layer-7 protection techniques (application control, TLS inspection, IPS, URL and DNS filtering)
• Direct experience administering enterprise NGFW/UTM platforms [name the vendors you run]
• Experience implementing and supporting 802.1X wired and wireless NAC
• Experience with enterprise remote access VPN
• Demonstrated experience operating within a formal change management process
• Clear written and verbal communication, with the ability to work across Information Security, IT, Product, and Operations teams

Preferred :

• Relevant certifications [e.g. PCNSE, Security+, CISSP]
• IaC, scripting or automation experience for configuration and reporting [Python, Ansible, Terraform]
• Experience in a regulated or safety-critical environment
• Contractor does not set security policy or standards; those remain owned by Zoox Information Security
• Architecture decisions require Zoox review and approval; the contractor contributes design input and implementation
• No production changes outside the approved change management window
• All documentation, configurations, and scripts produced are Zoox work product

Success Measures

• Ticket SLA attainment and requester satisfaction
• Change success rate and absence of change-caused incidents
• Project milestones delivered on agreed dates
• Completeness and accuracy of documentation at handoff

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.