Network Security Administrator II - Firewall Specialist

Tbwa Chiat/Day Inc; North Carolina; On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative Managed Security Service Provider is seeking a Network Security Administrator II, Firewall Specialist. This full-time role is pivotal in safeguarding customer data and ensuring robust firewall management, including daily administration and advanced support. The ideal candidate will have extensive experience with firewall technologies, particularly Palo Alto and Fortinet, and will thrive in a fast-paced environment. Join a team dedicated to protecting enterprise-class customers across various industries while enjoying competitive compensation and opportunities for professional growth. If you're passionate about cybersecurity and eager to make a difference, this role is for you.

Benefits

Competitive compensation

Training opportunities

Personal skills development

Professional advancement opportunities

Qualifications

• 5+ years of hands-on firewall experience with various products.
• Proven experience in implementing and maintaining firewall technologies.

Responsibilities

• Monitor and support daily firewall rule deployments.
• Analyze and recommend firewall solutions for business improvements.

Skills

Firewall Management

Security Administration

Analytical Reasoning

Problem Solving

Network Security Protocols

Policy Management

Education

2+ years of experience in Security Administration

Professional certifications (CCSA, CCSE, etc.)

Tools

Palo Alto

Fortinet FortiGate

F5

Zscaler

Check Point

Cisco

Job description

Network Security Administrator II - Firewall Specialist

#GetThereFirst

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.

Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs, and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

This is an onsite, full-time position at our Tampa Headquarters, or Raleigh, North Carolina.

POSITION SUMMARY:

Working within the Digital Hands’ Security Operations Center (SOC), the Network Security Administrator II, Firewall Specialist, is responsible for a broad range of firewall management tasks, including daily administration, advanced support for systems and applications, handling of Move/Add/Change/Delete requests, perform installations and upgrades, and primary liaisons for vendor support on behalf of the customer.

This position is a technical role, requiring a high level of hands-on experience, including a thorough understanding of all aspects of computer, network, and application security, in a very fast-paced services organization. The right candidate must possess proven experience implementing and maintaining a variety of firewall technologies, specifically Palo Alto products and Fortinet FortiGate. Check Point and Cisco firewall product experience is a plus.

DUTIES AND RESPONSIBILITIES:

• Monitor, deploy changes, support, and handle day-to-day firewall rule deployments, and firewall hardware/software refresh activities.
• Analyze, recommend, and deploy firewall solutions based on analysis of issues and implications for the business and continuous improvements.
• Identify emerging issues and trends to inform decision-making.
• Conduct independent analysis and assessment to resolve strategic issues around firewall policies and hardware/software refresh.
• Participate in customer implementation/onboarding of related security controls monitoring and/or management.
• Monitor and track performance, and address any issues related to firewalls and rule policies.
• Provide end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
• Participate in new technology releases as applicable to firewall.
• Attend internal and customer meetings as required to provide technical expertise and serve as a subject matter expert on network firewall-related matters.
• Analyze network security requirements and implement perimeter security changes.
• Collaborate with customers’ IT and security departments.
• Collaborate with vendor support for security solutions.
• Collaborate with internal departments.
• Maintain health and performance of security solutions.
• Apply latest security patches and ensure proper defenses are implemented.
• Optimize customer network and security postures.
• Perform security assessments and vulnerability scans.
• Create alerts within solutions to trigger operational events or actions.
• Create alerts within monitoring solutions to trigger health and performance alerts.
• Create monthly security reports for customers.
• Create and maintain dashboards for monitoring solutions.
• Participate in business continuity planning and testing.
• Participate in the development and maintenance of Standard Operating Procedures (SOPs) associated with managed systems and applications.
• Participate in on-call rotation.
• Perform other duties as assigned.

EDUCATION AND WORK EXPERIENCE:

• 2+ years of experience in Security Administration, preferably working within an MSSP.
• 5+ years hands-on experience with Web Application Firewalls; F5 and Zscaler.
• 5+ years of hands-on firewall experience, preferably with multiple firewall products such as Palo Alto, Fortinet, Check Point, Cisco, and Juniper.
• Must have proven experience implementing, maintaining and writing policies within firewall technologies.
• Extensive experience with policy management and rule deployment.
• Knowledge of firewall rule policy optimizations and remediations.
• Operating systems knowledge and systems administration skills for various versions of UNIX, LINUX, and Windows and Windows Server.
• Professional certifications such as CCSA, CCSE, CCNA, CCNP Security, PCNSA, PCNSE, NSE 4, NSE 5, Network+, Security+, are highly desired.
• Deep understanding of network and security protocols (SSL, DNS, IPSEC, NAT, etc).
• Experience in information security, ideally in multi-platform environments preferred.
• Experience with analyzing security attacks and exploits.
• Experience with SDN and SASE.
• Experience with SDWAN Technologies.
• Basic understanding of programming concepts and code.
• Experience in the evaluation of new technology and security threats as they arise.
• Familiarity with information security best practices.
• Demonstrated documentation skills including creation of project metric reports and the creation of communication plans and change control documents.

KNOWLEDGE, SKILLS AND CHARACTERISTICS REQUIRED:

• High level of interest in security and the need for the Confidentiality, Integrity and Availability of information and information systems to be maintained.
• High level of integrity, judgment, and situational awareness.
• Promoter of cross-team collaboration and growth.
• Excellent analytical reasoning, creative problem solving, problem sensitivity.
• Excellent organizational and time-management skills and the ability to prioritize.
• Flexibility and adaptability to change.

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

Digital Hands participates in the U.S. Government’s E-Verify program to determine employment eligibility. In compliance with the federal government, all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify, please visit dhs.gov/e-verify.