Network Ops Coordinator II

CareAllies, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 48,000 - 86,000; Full time

Job summary

CareAllies, Inc. is seeking a Provider Network Relations professional to drive high-quality performance, HEDIS measures, and Medicare wellness attestation.

The role focuses on provider relationship management, data integrity, and operational support across the Pop Health platform and Salesforce updates. Hybrid role based in Philadelphia, requiring strong communication, analytical skills, and experience with contracting/credentialing.

Qualifications

• Bachelor's degree or 4 years of health care industry experience.
• Written and verbal communication skills to interact with internal and external customers.
• Analytical and quantitative skills.
• Ability to take initiative and work independently.

Responsibilities

• Oversee overall performance and HEDIS quality measures.
• Manage Medicare Annual Wellness Visit/attestation completion.
• Liaise with provider community and manage provider relationships.
• Support operations and systems (Pop Health platform, Salesforce updates) and cross-functional collaboration.
• Maintain professional provider data to back value-based care initiatives.

Skills

Written and verbal communication

Analytical skills

Initiative / self-motivation

Education

Bachelor's degree

4 years health care industry experience

Tools

Microsoft Excel

PowerPoint

Job description

At CareAllies , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Job SummaryThis Position Is Responsible for the following areas: Overall Performance/HEDIS Quality Measures, Medicare Annual Wellness Visit/Attestation Completion, Provider Relationship Management, Operations and Systems (Pop Health Platform, Sales Force Updates, Cross-Functional Collaboration (Internal and External Stakeholders) And Maintenance Of Professional Provider Data To Support Key Value-Based Care Initiatives, Membership And Network Operations. Building Relations With The Provider Community Is An Important Part Of This Role. Responsibilities Include Promoting High-Quality Initiatives To Support Data Integrity. Accepting Ownership And Leading Highly Specialized Operational And Provider Support Duties That Require Independent Initiative and Problem-Solving. This Role Includes Participating In Internal Provider Meetings And Work Groups, Researching Problems Related To Provider Performance/Engagement, Data And Network Participation.Required Job Qualifications:Bachelor degree OR 4 years of experience in the Health Care industry2 years of experience with Provider Network contracting and credentialing systemsWritten and verbal communication skills to interact with internal and external customersAnalytical and quantitative skillsAbility to take initiative and work independentlyPreferred Job Qualifications:Subject Matter Expert in Professional Provider Network Relations (claims service issues, contracting, and finance)Experience with Population Health Management applications and Microsoft Office Tools including Excel (VLOOKUPS, pivot tables) and Power Point.This Is a Hybrid Role based out of Philadelphia, PA - 80% of your time will be spent out in the field meeting with Providers.Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.EEO Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.Pay Transparency Statement:At CareAllies, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, a minimum of 15 days’ of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time employees .The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.Min to Max Range:$47,500.00 - $86,000.00Exact compensation may vary based on skills, experience, and location.