Network Operations Technician Tier 1

EOS IT Solutions; Louisiana; Presencial; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

PTO 10 days

Overtime opportunities

Holidays 12

Sick days

401k match

Descripción de la vacante

EOS IT Solutions is seeking a Data Center Network Operations Technician to join our infrastructure engineering team. The role focuses on physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

You will perform hands-on repairs, manage hardware lifecycles, conduct inspections, document maintenance, and support new hardware installs while helping minimize downtime during failures.

Formación

• Diploma or certification in electronics or computer hardware
• Experience repairing IT and network hardware in data centers
• Familiarity with Cisco/Juniper/Arista and x86 servers preferred

Responsabilidades

• Perform hands-on repairs and replacement of defective hardware components in data center equipment.
• Manage the lifecycle of hardware components from installation to decommissioning.
• Conduct physical inspections and routine maintenance to ensure reliability.
• Oversee inventory management of spare parts and components.
• Coordinate replacement activities with technical teams to minimize downtime.
• Document repair activities and update maintenance logs.
• Perform basic physical layer troubleshooting including cable testing.
• Support new hardware installations and physical setup of network/server infrastructure.
• Participate in emergency response teams to address urgent hardware issues.

Conocimientos

Hardware repair

Data center hardware

Networking hardware

Troubleshooting

Documentation

Team collaboration

Educación

Electronics/Computer hardware diploma

Herramientas

Cisco gear

Juniper gear

Arista gear

x86 servers

Descripción del empleo

WHO WE ARE

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO

We are seeking a dedicated Data Center Network Operations Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.


• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.


• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.


• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.


• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.


• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.


• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.


• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.


• Participate in emergency response teams to address urgent hardware issues.

ESSENTIAL CRITERIA

• Technical diploma or certification in electronics, computer hardware, or a related field.


• Proven track record of repairing and maintaining IT and network hardware in a data center environment.


• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.


• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.


• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.


• Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.

PHYSICAL REQUIREMENTS

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.


• Dexterity to manage small and complex components during hardware maintenance.


• Frequent standing, bending, and moving within confined spaces in the data center.


• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.


• 10 Days of Paid Time Off (PTO) annually


• Occasional overtime and bonus opportunities


• 12 Paid Holidays


• 6 Sick Days (available after 90 days of employment)


• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.