Network Operations Process Improvement Undergraduate Summer Intern

Centene; United States; Remote; USD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Remote/hybrid/office flexibility

Job summary

Centene invites an undergraduate intern to join our Process Improvement team in a remote role limited to the state of North Carolina. You will gather data, map processes, perform root-cause analyses, and help build reporting and performance metrics to drive operational efficiency.

Expect cross-functional collaboration and hands-on learning aligned with Centene’s mission. Applicants must be enrolled in an accredited undergrad program, with a strong interest in analytics, Excel, SQL, and Power BI.

Qualifications

• Must be enrolled in an undergraduate program at an accredited university or college.
• High school diploma or equivalent.
• Must be authorized to work in the U.S. without visa sponsorship now or in the future.

Responsibilities

• Data gathering and analysis.
• Process mapping and documentation.
• Root cause analysis research.
• Development of reporting and performance metrics.
• Identification of process improvement opportunities.
• Support of cross-functional projects and implementation efforts.

Skills

Excel formulas

Power BI

Building automations

SQL

Project management

Education

Undergraduate enrollment (preferred field related to hiring dept)

Job description

Position Purpose: Learn about various processes and functions within the Managed Care industry and develop professionally by contributing to projects that support the business.

• Learn various job functions within the Managed Care industry and explore various career opportunities
• Apply academic knowledge and learn new skills by contributing to various projects
• Research various legal, regulatory, and other topics within functional area and industry
• Attend training and development presentations to enhance professional competencies
• Performs other duties as assigned
• Complies with all policies and standards

The Process Improvement team focuses on identifying opportunities to improve operational efficiency, enhance reporting and analytics, simplify business processes, reduce operational risk, and support strategic initiatives across the organization. Key outcomes include streamlined workflows, improved data-driven decision-making, increased productivity, and measurable business value.

The intern will help support these goals through:

• Data gathering and analysis
• Process mapping and documentation
• Research and root cause analysis
• Development of reporting and performance metrics
• Identification of process improvement opportunities
• Support of cross-functional projects and implementation efforts

Ideal skill-sets include experience with:

• Excel formulas
• Power BI
• Building automations
• SQL
• Project management

Key Details:

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J -1, OPT, or CPT.

This position is remote; however, applicants must be located within the state of North Carolina.

Education/Experience: High school diploma or equivalent. Must be enrolled in an undergraduate program at an accredited university or college, preferably in a field related to the hiring department through the internship period.

The salary range is: $18.00 - $26.00 per hour

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act