Network Operations Coordinator I

Medicare; Richardson (TX); On-site; USD 41,000 - 73,000; Full time

Job summary

HCSC is seeking a professional to manage contracting, credentialing, and maintenance of Professional Provider Data across Marketing, Membership, and Network Contracting. You will administer contracts, rosters, and data requests, ensuring accuracy and supporting quality initiatives.

Responsibilities include internal meetings, researching credentialing issues, and acting as liaison between Network Contracting and Provider Data Management. Strong communication and analytical skills are essential.

Qualifications

• 2 years of college OR two years of experience.
• Written and verbal communication skills to interact with internal and external customers.
• Analytical and quantitative skills.
• Ability to take initiative and work independently.

Responsibilities

• Contracting, credentialing, and maintenance of Professional Provider Data to support Marketing, Membership and Network Contracting.
• Administer provider contracts, rosters and requests accurately and promptly.
• Support quality initiatives to ensure data accuracy.
• Participate in internal provider meetings and work groups.
• Research problems related to provider credentialing, data and network participation.
• Serve as liaison between Network Contracting and Provider Data Management for credentialing and network activities.

Skills

Written and verbal communication

Analytical and quantitative skills

Initiative

Education

2 years of college or two years of experience

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for the contracting, credentialing, and maintenance of Professional Provider Data to support Marketing, Membership and Network Contracting across all lines of business. This includes providing accurate and timely administration of provider contracts, rosters and requests supporting quality initiatives to ensure data accuracy. Responsibilities including internal provider meetings and work groups, researching problems related to provider credentialing, data and network participation. Includes working as a Liaison between Network Contracting and Provider Data Management for credentialing and network activities.

Required Job Qualifications

• 2 years of college OR two years ofexperience

• Written and verbal communication skills to interact withinternal and external customers

• Analytical and quantitative skills

• Ability to take initiative and work independently

Preferred Job Qualifications

• Experience working directly with healthcare providers and provider offices to obtain information, resolve issues, and support business operations.
• 1 year of experience on the Premier Provider Data systems.
• Existing knowledge of ProfessionalProvider Credentialing processes.
• Experience supporting Affordable Care Act (ACA) Risk Adjustment Data Validation (RADV) activities, medical record retrieval, audit support, or related initiatives.
• Claims processing, claims research, or claims resolution experience within a healthcare or health plan environment.
• Strong investigative and problem-solving skills with the ability to research discrepancies, gather information, and drive issues to resolution.
• Experience working in a high-volume call center or customer service environment, preferably handling provider or claims-related inquiries.
• Ability to work independently, take initiative, and effectively manage a high-volume workload with minimal supervision.

Compensation: $40,500.00 - $72,500.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.