Network Operations Center System Administrator=- Must have a TS/SCI Poly active clearance

Prattwhitney; Alexandria (VA); On-site; USD 69,000 - 131,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) match

Paid time off

Job summary

Raytheon is seeking a Sr. System Administrator for the Network Operations Center in Alexandria, VA. You will monitor servers, networks, and storage in a classified environment, manage incidents, and coordinate with cross-functional teams to maintain mission readiness.

The role requires a U.S. citizenship, TS/SCI with poly, and an IAT Level 2 certification. A Panama schedule applies with 24/7 coverage and on-site work in the Alexandria area.

Qualifications

• Bachelor's degree and at least 2 years of relevant experience.
• Active TS/SCI with poly before start date.
• U.S. citizenship is required for clearance.
• Experience in a technical operations environment.
• Experience with Windows.

Responsibilities

• Provide NOC system administration for a Raytheon program in a classified environment.
• Monitor infrastructure servers, networks, storage, and backups in a fast-paced setting.
• Answer calls in a 24x7 monitoring center; create and manage incidents; coordinate with Tier-2/3 teams.
• Troubleshoot to restore mission capability and drive process improvements.
• Work a Panama Schedule: 2 days on, 2 off, 3 on, 2 off, 2 on, 3 off, day shift for 28 days then night shift for 28 days.

Skills

TS/SCI with poly

Windows

Linux

IAT Level 2

US citizenship

Education

Bachelor's degree

Tools

Citrix

VMware

AWS

Isilon

NetApp

Oracle Storage

Dell EMC

Job description

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon Digital Technology is an organization that delivers for all of those who defend us by distributing capabilities, solutions, and processes to ensure alignment around program priorities supporting program execution. We support critical programs with unclassified, classified, and proprietary information system capabilities and create end-to-end solutions to solve complex digital infrastructure problems. To achieve the mission of our customers, we strive to empower people with authority and responsibility and provide access to tools and resources that enable this Sr. System Administrator- Network Operations Center based in Alexandria, VA employee to continuously improve their technical and leadership competencies while achieving professional and personal goals.

What You Will Do:

• You will be supporting a Raytheon program in a classified environment as a Network Operations Center (NOC) System Administrator.
• This position is responsible for monitoring the Infrastructure Service Provider (ISP) hosting equipment and services consisting of computers (server), networks, storage, and backup & archive, all in a fast-paced environment.
• Tasks include answering and managing calls in a 24x7 monitoring center, providing prompt and professional responses to incidents and inquiries, monitoring system dashboards for the status of services, creating Incidents in the Incident Management system, assigning Incidents to the appropriate Tier-2/Tier-3 assignment groups, assisting with troubleshooting services to restore full Mission Capability, and/or coordinating with other service Providers when incidents span system boundaries.
• Investigate and rectify procedural discrepancies as well as identifying areas of process improvement.
• This position will work a “Panama Schedule” for 24/7 shift coverage, 2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off, each team works the same shift (day) for 28 days then switches to the other shift (night) for the next 28 days.

Qualifications You Must Have:

• Typically requires a bachelor’s degree and a minimum of 2 years or prior relevant experience
• Must have active and transferable U.S. government issued TS/SCI with poly security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
• Experience in a technical operations environment
• Experience with Windows
• On start date- Must have an active DoD 8570 IAT Level 2 certification (or higher) on start date. IAT Level 2 requires one or more of the following Professional Certifications: Security+, CE, CCNA Security, GICSP, GSEC, SSCP, CySA+, CND

Qualifications We Prefer:

• Excellent interpersonal and communication skills, with a focus on clarity and professionalism
• Experience with Linux
• Experience with Science Logic
• Experience with virtual/cloud computing technologies such as Citrix VMware, Amazon Web Services (AWS)
• Experience with storage products from Oracle, EMC, Dell, Isilon, NetApp

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

The salary range for this role is 68,900 USD - 131,100 USD.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.