Network Operations Center (NOC) Technician II

Leidos Inc; Illinois; On-site; USD 40,000 - 73,000; Full time

Job summary

Leidos is seeking a NOC Technician II for the Scott AFB, IL area to monitor and restore DISN services in a 24/7 environment. You will create and track incident tickets, provide leadership with situational awareness, and coordinate with O&M teams and service providers.

Qualifications include DoD-8570 IAT Level 2, experience in alarm surveillance and fault management, and familiarity with routers, switches, crypto devices, and other DISN components.

Qualifications

• DoD-8570 IAT Level 2 certification required by start date.
• Availability to work in a 24/7 operational environment.
• Experience in alarm surveillance, fault management, LAN maintenance, or performance management.
• Proficiency in at least two of: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
• General understanding of network topologies, including transport and IP.

Responsibilities

• Create, update, and monitor incident tickets using ServiceNow/ITSM; provide timely situational awareness to leadership and communities.
• Monitor network events and errors 24/7/365; analyze alarms; coordinate fault corrections.
• Notify contacts and coordinate with other providers to track and restore service; provide global situational updates.
• Restore networks and services; verify restoration; provide 24/7 sustainment for outages and degradations.
• Demonstrate proficiency in DISN functions; maintain SOPs and tools knowledge; work with Shift Leads and O&M leadership.

Skills

Alarm surveillance

Fault management

LAN maintenance

Performance management

Routers

Switches

Crypto devices

DSN/DRSN

Video services

Tools

MS Office Suite

Job description

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Network Operations Center for a (NOC) Technician II at Scott AFB, IL.

Contract Requirements

US Citizenship is required along with an active Secret clearance.

Responsibilities

• Create, update, and monitor incident tickets using ServiceNow/ITSM. Provide timely situational awareness to leadership and affected communities, and communicate effectively with the O&M team and customers.
• Monitor network events and element management failures 24/7/365. Proactively analyze alarms, correlate fault information, identify impacts, isolate root causes, and coordinate fault corrections. Support fault isolation and diagnose network issues, including testing and troubleshooting.
• Notify relevant contacts based on network incidents and coordinate with other service providers to track and restore service. Provide global situational awareness support and updates on outages.
• Restore networks and services to full operation, ensuring compliance with SLAs. Verify service restoration for customer-initiated tickets and provide 24/7/365 sustainment support for outages and service degradation.
• Demonstrate proficiency in DISN functions (routers, switches, crypto devices, etc.), record and track escalated incident tickets, and work directly with Shift Leads and O&M leadership for guidance. Maintain general knowledge of training, SOPs, and tools within O&M.

Basic Qualifications

• Certification: Required DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date.
• Availability: Ability to work in a 24/7 operational environment.
• Experience: Demonstrated experience in alarm surveillance, fault management, LAN maintenance, or performance management.
• Expertise: Proficiency in at least two of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
• Network Knowledge: General understanding of network topologies, including both transport and IP.
• Security Clearance: Active Secret security clearance

Preferred Qualifications

• Experience in a tech control facility or cyber transport operations.
• Familiarity with circuit actions and vendor management.
• Knowledge of IP architecture.
• Experience in a Telco NOC or with inside or outside plant operations.
• Proficiency with MS Office Suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional are desirable.

Required Experience

• High school and 1-3 years of experience.

Company Culture

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting

August 12, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $40,300.00 - $72,850.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.