Network Operations Center (NOC) Lead Denver, CO, US

CACI International Inc.; Denver (CO); On-site; USD 115,600 - 254,200; Full time

Benefits offered by this job

Competitive compensation

Healthcare and wellness benefits

Flexible time off

Job summary

A technology services company in Denver is seeking an experienced Network Operations Center (NOC) Lead to manage the 24/7 NOC team. The role includes overseeing daily operations, ensuring network monitoring, and leading incident management. Candidates should have a Bachelor's degree in Computer Science and over 10 years of network operations experience. The position offers a competitive salary range of $115,600 - $254,200 and a focus on professional development and work-life balance.

Qualifications

• 10+ years of experience in network operations, with at least 2 years in a leadership role.
• Strong understanding of network protocols, infrastructure, and security.
• Flexibility to work rotating shifts, including nights and weekends.

Responsibilities

• Oversee daily operations of the NOC team including scheduling and performance management.
• Ensure continuous monitoring of network devices and systems.
• Lead the team in responding to network incidents and managing escalations.

Skills

Team leadership

Network operations

Incident management

Network security

Performance monitoring

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Network monitoring tools

Ticketing systems

Job description

## Network Operations Center (NOC) LeadUS CO DenverJob Title: Network Operations Center (NOC) LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: LocalAnticipated Posting End: There is not an anticipated end date for this posting since applications are needed on an ongoing basis.**The Opportunity**:We are seeking an experienced and skilled Network Operations Center (NOC) Lead to oversee our 24/7 NOC team. The NOC Lead will oversee the day-to-day operations of our NOC, ensuring the efficient monitoring, troubleshooting, and maintenance of our network infrastructure and systems. The ideal candidate will have extensive experience in network operations, team leadership, and incident management, along with a strong understanding of network security and performance monitoring.**Responsibilities:*** Lead a team of NOC engineers and technicians, providing guidance, training, and mentorship to ensure optimal performance and development.* Oversee daily operations of the NOC team, including scheduling, task allocation, and performance management.* Ensure the continuous monitoring of network devices, systems, and applications to detect issues proactively and respond to critical events.* Lead the team in responding to network incidents, managing escalation procedures, and ensuring timely resolution, and stakeholder notification.* Work closely with other IT teams to resolve issues and improve network infrastructure.* Generate and analyze performance reports and incident metrics for senior management and other stakeholders.* Create and continuously evaluate and improve NOC procedures, tools, and workflows to enhance the overall efficiency and effectiveness of the team.* Provide technical guidance and mentorship to NOC team members* Participate in on-call rotation for after-hours support.**Qualifications:*** TS/SCI with Poly required* Bachelor's degree in Computer Science, Information Technology, or related field* 10+ years of experience in network operations, with at least 2 years in a leadership role* Strong understanding of network protocols, infrastructure, and security concepts* Experience with network monitoring tools and ticketing systems* Excellent problem-solving and analytical skills* Strong leadership and team management abilities* Exceptional communication skills, both verbal and written* Ability to work in a fast-paced, high-pressure environment* Flexibility to work rotating shifts, including nights, weekends, and holidays* Strong leadership and team management abilities* Effective communication skills, both verbal and written* Ability to work in a fast-paced, 24/7 environment**Desired:*** Relevant certifications such as CCNA, CCNP, or CompTIA Network+This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.**What You Can Expect:****A culture of integrity.**At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.**An environment of trust.**CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.**A focus on continuous growth.**Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.**Pay Range**:There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.The proposed salary range for this position is:$115,600 - 254,200 USD*CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.*Top skillsElectrical EngineeringCommunicationAnalysisSpanish LanguageReadingNetwork AnalyticsNational SecurityMachine Learning (ML)LanguageIntelligence Operations