Network Manager

MFS Investment Management; Boston (MA); Hybrid; USD 110,000 - 158,500; Full time

Benefits offered by this job

Education support

Tuition reimbursement

Wellness programs

Flexible spending accounts

Job summary

MFS Investment Management in Boston seeks a Network Manager to lead the design, implementation and maintenance of data communications across the firm. You will guide engineers and architects, ensure secure and reliable operations, and drive performance improvements in a fast-paced, 24/7 environment.

The role requires 6–8+ years in IT with LAN/WAN and Cisco expertise, plus hands-on security and cloud networking skills. Hybrid work and strong compensation are offered.

Qualifications

• Bachelor's degree or equivalent in a related field; Master’s preferred.
• Hands-on leadership and mentoring experience in IT teams.

Responsibilities

• Acts as a subject matter expert in Voice, Video, and Data Communications.

Skills

Team management

LAN/WAN expertise

Cisco routing/switching

Network security

TCP/IP DNS/DHCP

SASE networks

VoIP operations

Cloud networking

Problem solving

Vendor relations

Education

Bachelor's degree or equivalent

Master’s degree or equivalent

Tools

Cisco devices

Network management

Load balancing

Active Directory

NXOS/IOS

Job description

Overview

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

The Role

The Network Manager serves as a subject matter expert in data communications, specializing in the design, implementation, and maintenance of related technologies. This role involves leading the development of network solutions, overseeing their deployment, and addressing technical challenges to ensure optimal performance. The Network Manager may provide guidance and oversight to a limited number of direct reports including Engineers and Architects, fostering collaboration and development within the team to support organizational goals. With a comprehensive and in-depth understanding of the technology landscape, the Network Manager provides a holistic perspective, enabling the successful delivery of innovative and efficient solutions. The individual in this role will be directly accountable for the outcomes of design and troubleshooting efforts, ensuring alignment with organizational objectives and technological best practices.

What You Will Do

• Acts as a key subject matter expert in Voice, Video, and Data Communications, maintaining deep expertise in the field and its associated technologies.
• Ensures the efficient, secure, and reliable operation of MFS information systems by providing technical support.
• Proactively develops and maintains expertise in MFS information systems and their components, offering recommendations to enhance reliability, scalability, performance, and security. This includes conducting performance tuning and capacity analysis to maximize the organization’s technology investments.
• Identifies opportunities to leverage technology for automating manual processes, consistently driving operational efficiency where feasible and appropriate.
• Enforces MFS Information Security controls, procedures, and standards while contributing to their development and ongoing improvement as needed.
• Translates broad goals and objectives from management into actionable methods, taking proactive ownership of implementation.
• Leads complex projects, ensuring the timely achievement of objectives within defined budgets and expectations.
• Mentors technical team members and delivers technology briefings to IT and business leadership as required.

What We Are Looking For

• Bachelor’s degree or equivalent experience in a related technical field.
• Must have people/team management experience.
• 6-8+ years of related Information Technology experience, with a focus in LAN/WAN and remote office operations, Cisco routers/switches, network management platforms, load balancing platforms, patching and cross-connect best practices, inventory control, and designing/building large data center networks.
• Experience mitigating network security issues and collaborating with other technical teams on security concerns.
• Hands-on technical experience in several disciplines: Network Firewall technology; Network IDS/IPS Security technology; MS Active Directory; TCP/IP and DNS/DHCP; SASE networks and mobile end user support; interfacing with Global carriers to implement data solutions; Cisco routing/switching (NXOS, IOS) and protocols (BGP, IPSEC, SMTP, SNMP, OSPF); VoIP operations; WAN operations; Wireless networking; QoS & MPLS technologies; Cloud implementation.
• Demonstrated ability to interact, communicate, build relationships, and negotiate with team members and senior management when responding to technical challenges.
• Strong problem-solving skills; ability to work effectively under pressure in a 24/7 environment.

Preferred Skills, Qualifications & Experience

• Master’s degree or equivalent.
• Cisco certifications.

Our compensation and benefits

• Base Salary: $110,000 – $158,500
• MFS contributes 15% of base salary to retirement, separate from the company-sponsored 401(k).
• Education Assistance: $100 monthly up to $10,000 lifetime maximum to loan provider.
• Tuition reimbursement up to $8,000 annually.
• Access to discounted tutors and college coaches.
• Generous time off and fully paid leaves: 20 weeks for maternity, 12 weeks for parental and caregiver leaves.
• Choice of medical and dental plans with employer contribution to Health Savings Account.
• Tax-deferred commuter benefits and flexible spending accounts (medical & dependent care).
• Wellness programs: webinars, employee assistance program, subsidized fitness benefits, virtual personal training, and well-being apps.

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency and welcome questions about the range or additional benefits and bonus opportunities.

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn’t align perfectly, you might still be the right candidate for this role or others. We are a hybrid work environment (remote/onsite) unless otherwise stated in the posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants will not be subject to harassment on the basis of their status. Retaliation for reporting discrimination is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.