Network Infrastructure Engineer

Akamai Technologies, Inc.; Trenton (NJ); On-site; USD 66,000 - 118,000; Full time

Benefits offered by this job

Healthcare benefits

401K savings plan

Paid time off

Parental leave

Employee assistance program

Job summary

Akamai is seeking a Network Infrastructure Engineer in the United States to design, deploy, and operate our global server clusters, ensuring reliable performance for customers. You will travel to data centers up to 60% for hardware installs, diagnostics, and maintenance, coordinate with field technicians and partners, and triage tickets to meet SLA targets.

Requirements include a Bachelor's in CS or related field, 2 years' relevant experience, and hands-on knowledge of datacenter operations,

Qualifications

• 2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field or its equivalent.
• Datacenter operations and protocols, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design.
• Solid organizational skills with proven experience in scheduling and operational planning.
• Willingness to travel up to 60% domestically within the U.S. and ability to undergo a USG Tier 3 background investigation.

Responsibilities

• Design and deploy secure server clusters and diagnose hardware and network connectivity problems.
• Facilitate critical infrastructure repairs and manage Akamai's hardware assets.
• Coordinate efforts among field technicians, external partners and internal cross-functional teams to ensure service quality.
• Monitor, triage and resolve maintenance tickets and ensure adherence to SLA targets.
• Maintain and exceed high SLA targets ensuring robust system uptime and performance.
• Lift equipment up to 50 pounds.

Skills

Datacenter operations

Networking

Unix/Linux internals

Distributed systems

Security concepts

Organizational skills

Scheduling

Education

Bachelor's Degree in CS or related field

Tools

Server hardware

Networking equipment

Troubleshooting tools

Job description

Would you enjoy improving stability and safety of one of the largest global networks?

Would you enjoy doing hands-on network operations work on a global scale to improve our operational efficiency?

Join our critical Network Infrastructure Engineering team

Our Network Infrastructure Engineering Team takes ownership of planning, building, maintaining and operating our global platform. We design, develop, deploy, and maintain critical technologies. This includes the hardware, software, and network infrastructure that provide the technical underpinnings for all of Akamai's products. Our team ensures consistent availability and performance for our customers.

Partner with the best

As a Network Infrastructure Engineer, you will design and deploy secure server clusters, diagnose hardware and network connectivity problems, facilitate critical infrastructure repairs, and manage Akamai's hardware assets. You will be coordinating efforts among teams of locally‑based field technicians and work closely with external partners and internal cross‑functional teams to ensure the service we deliver is exceptional.

As a Network Infrastructure Engineer, you will be responsible for:

• Partnering across teams to ensure the reliability, scalability and usability of our products and services
• Traveling regularly to datacenters to receive, deliver, install, and maintain hardware assets, ensuring optimal functionality and compliance with standards
• Diagnosing, troubleshooting, and monitoring network connectivity issues at Layer 1, 2 and 3.
• Collaborating with cross‑functional teams during execution to provide end‑to‑end support for deployment projects, network installations, and maintenance
• Working closely with field technicians, ISPs and Akamai partners, and 3rd party client vendors for installation, maintenance, and fulfillment of Akamai Network Infrastructure
• Monitoring, triage, and resolution of incoming maintenance tickets, ensuring adherence to SLA targets
• Maintaining and exceeding high SLA targets, ensuring robust system uptime and performance
• Lifting at least 50 pounds of equipment

Do what you love

To be successful in this role you will:

• Have 2 years of relevant experience and a Bachelor's Degree in Computer Science or a related field or its equivalent
• Have experience with Datacenter operations and protocols, network technologies, Security concepts, Unix/Linux internals, distributed systems, and systems design
• Possess solid organizational skills with proven experience in scheduling and operational planning
• Demonstrate an ability to work efficiently under strict time constraints, adhering to all procedural guidelines
• Be willing to travel up to 60% domestically within the U.S.
• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well‑being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $65,700 - $118,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry‑leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Equal Employment Opportunity Rights

Akamai Technologies is an Affirative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.