Position Summary
This position has been budgeted for fiscal year 26/27 and will be filled on or after 10/1/2026. The hourly rate of pay is also indicative of the position start rate for the new fiscal year. The starting hourly rate for this position is $36.30 - $41.74 depending on qualifications. The City of Port St. Lucie is an equal opportunity employer. This position requires the applicant to successfully pass a drug screening. This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.
Essential Duties
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
- Keeps the mission, vision and values of the City of Port St. Lucie and the Information Technology Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
- Researches and evaluates network hardware and software such as routers, bridges and firewalls.
- Participates in the installation, configuration, and integration of network hardware, software, communication and connectivity devices in accordance with established procedures and security needs.
- Uses specialized diagnostic tools to maintain, and repair computers, workstations, peripheral equipment and devices including computers operating software.
- Repairs or replaces defective equipment and installs new equipment in network systems; cleans and adjusts equipment and coordinates the maintenance and modification of systems by initiating service calls to vendors and monitoring their work.
- Assists in the research for City acquisition of network technologies.
- Assists in evaluating maintenance agreements and services appropriate to maintain availability and function of City systems and networks according to established service-level agreements.
- Assists in the creation and modification of computer system and/or network configurations to accommodate local and remote attached peripheral devices.
- Documents and maintains procedures, including instruction and operational interfaces, to backup data resident on multi-user computer systems and servers.
- Provides on-call support for wireless infrastructure and technical needs.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
Graduation from an accredited high school or possession of an acceptable equivalency diploma required. Graduation from an accredited college or university with an associate’s degree in information technology, Computer Science, or closely related field required. Three (3) years of experience in network administration which included the maintenance of LANs, WANS, VLANs, QOS, DNS, DHCP, Firewalls, core switching and routing, Cisco IOS, Cisco catalyst OS, RAS, VOIP; or an equivalent combination of closely related training and work experience required.
A comparable amount of training, education or experience may be substituted for the minimum qualifications.
CERTIFICATES, LICENSES, REGISTRATIONS
- Cisco Certified Network Associate (CCNA) certificate is required or the ability to obtain the certification within six (6) months from date of hire.
- Criminal Justice Information Services (CJIS) Clearance required to be obtained within three (3) months from date of hire to allow unescorted access.
- Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire.
- AWS Cloud Practitioner certification is preferred.
- Industry-recognized cybersecurity certification preferred.
- Industry-recognized wireless certification preferred.
- CompTIA Network+ certification is preferred.
- Associate Protection Professional (APP) is required.
- ASIS International Security Certification is required.
- Associate Protection Professional (APP) Certification is required.
- Cisco Certified Network Associate Plus (CCNA+) certificate is preferred.
- + ASIS International Security Certification is preferred.
- Associate Protection Professional (APP) is preferred.
- Cisco Certified Network Professional CCNP is preferred.
Knowledge, Skills & Abilities
- Considerable knowledge of client hardware, software, and associated peripherals.
- Considerable knowledge of voice and data technologies and solution sets.
- Familiar with Wireshark Network Analyzer.
- Skill in safe use of tools, communications equipment, and testing equipment.
- Ability to follow standard practices and testing procedures for network installation, maintenance, troubleshooting, and repair.
- Ability to comprehend architectural structure of buildings and facilities.
- Ability to interpret and work from technical manuals, schematics, and blueprints.
- Ability to work effectively with co-workers.
- Network Fundamentals: OSI/TCP/IP models, IP addressing (IPv4/IPv6), subnetting, VLANs, TCP/UDP.
- Routing & Switching: Router/switch configuration, static/dynamic routing protocols (OSPF, EIGRP, RIP), Spanning Tree.
- Network Security: Access Control Lists (ACLs), VPNs, firewall basics, port security.
- Wireless: Wireless LANs (WLANs), WPA/WPA2, SSIDs, troubleshooting Wi-Fi.
- Network Access: DHCP, DNS, Ethernet, port security.
- Problem-Solving & Critical Thinking: Analyzing complex network issues from multiple angles.
- Ability to clearly communicate technical concepts to non-technical people.
- Ability to maintain system documentation related to local support functions.
- Ability to multi-task in a fast-paced environment.
- Ability to communicate effectively in writing and orally.
- Working knowledge in the use of Viso, Office 365 apps, PRTG, ISE, Kiwi, Putty, Cisco IOS, Meraki, FMC, and Cisco Cataylst Center are essential.
- Must have good interpersonal and communication skills to deal with the public.
- Ability to establish and maintain effective work relationships with employees and the public.
- Ability to present complex information in an understandable and compelling manner.
- Ability to focus on the positive in every situation.
- Ability to stay centered when challenged.
- Ability to work under pressure and meet deadlines.
- Ability to follow through with assigned tasks.
- Ability to model respect for individuals, teams, and the organization.
- Ability to establish and maintain the trust and confidence of the department and public.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Documentation Requirements
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. The FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
- Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
- Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.
- Approved Credential Evaluation Agencies:
- An accredited four-year college or university in the United States, OR
- A current member of the National Association of Credential Evaluation Services (NACES), OR
- A current member of the Association of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
For an additional list of approved credential evaluation agencies, visit the Florida Department of Education.
12 paid holidays per year
Vacation Leave
- 1-3 years- 10 days
- 4-9 years- 15 days
- 10-19 years- 20 days
- 20+ years- 25 days
- PT employees accrue depending on hours worked
Personal Days
2 days for non-exempt employees per year
3 days for exempt employees per year
Sick Time
FT employees accrue 8 hours per month
PT employees accrue 4 hours per month
Retirement Plan
The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%.
Benefits
The of City Port St. Lucie provides a wide array of benefits to meet the diverse needs of our employees. For additional details on benefits offer by the City of Port St. Lucie, see the link below.