Network Impact Assessment (NIA) Technician

Leidos; Shiloh (IL); On-site; USD 40,000 - 73,000; Full time

Job summary

Leidos is seeking a Network Impact Assessment Technician on the GSM-O II contract to bridge network engineering and mission operations. You will evaluate complex network topology before maintenance windows or during outages to determine exactly which missions, circuits, and customers will be impacted.

On-site at Scott AFB, IL, you will translate technical findings into clear, actionable reports for Government leadership, log impact data across ServiceNow and legacy tools, and provide rapid,

Qualifications

• High School diploma completed.
• Bachelor’s degree in IT or Engineering is preferred.
• DoD 8570 IAT Level II (Security+ CE) certification required.
• Current DoD Secret clearance required.
• 1–3 years in IT Operations Center (ITOC) or Network Operations Center (NOC).
• Ability to work on-site at Scott AFB, IL.

Responsibilities

• Analyze and report on Authorized Service Interruptions and unplanned events.
• Assess mission impact and communicate findings to leadership.
• Support emergency outage assessments with speed and accuracy.
• Document impact findings in enterprise management systems (ServiceNow and legacy tools).

Skills

Analytical thinking

Communication

Trace network paths

Problem solving

Technical report writing

Education

High School diploma

Bachelor’s degree in IT or Engineering

Tools

ServiceNow

Promina

ITSM dashboards

Cisco/Juniper/Ciena equipment familiarity

Job description

As aNetwork Impact Assessment (NIA) Technicianon theGlobal Solutions Management – Operations II (GSM-O II)contract, you will serve as a crucial link between network engineering and mission operations. Your primary role is to act as theoperational safeguardfor the Defense Information Systems Agency (DISA).

Before a scheduled maintenance window occurs, or when an unexpected network event strikes the Defense Information Systems Network (DISN), you will evaluate the complex network topology to determine exactly which military missions, circuits, and customers will be impacted. You will translate complex network data into clear, actionable assessments for Government leadership, ensuring that the DoW is never blindsided by an outage.

What You’ll Do (Primary Responsibilities)

• Analyze & Report:Evaluate Authorized Service Interruptions (ASIs) and unplanned network events by analyzing circuit paths and network topologies to determine the precise impact on customer missions.
• Mission Impact Assessment:Utilize network management and monitoring tools to assess and communicate real-time or forecasted mission impacts resulting from maintenance, unplanned outages, severe weather, or real-world events.
• Emergency Surge Support:Provide high-speed, high-accuracy impact assessments during emergency network outages (e.g., cut fiber, hardware failure) to support executive-level reporting and situational awareness.
• Mission Documentation:Ensure all impact findings and assessments are accurately logged, tracked, and updated across enterprise management systems, utilizing bothServiceNow and legacy toolsets.

What You’ll Bring (Required Qualifications)

• On-Site Presence:Ability and willingness to work 100% on-site at Scott AFB, IL (No remote work possible).
• Experience:High School diploma and 1–3 years of prior experience in an IT Operations Center (ITOC), Network Operations Center (NOC), or telecommunications environment.
• Technical Baseline:A current and active DoD 8570 IAT Level II certification (Security+ CE) isrequiredbefore your start date.
• Security Clearance:A current and active DoD Secret security clearance isrequired.
• Analytical Mindset:Demonstrated ability to trace network paths and understand the critical relationship between physical hardware and logical circuits.
• Communication:Strong written and verbal communication skills with the ability to translate technical findings into professional reports for Government oversight.

What We’d Like to See (Desired Qualifications)

• Platform Expertise:Practical experience navigating and querying ITSM records within ServiceNow and dashboarding capabilities.
• Network Fundamentals:A practical understanding of the OSI model, IP routing, Optical networking, and/or ATM switching.
• Vendor Familiarity:Prior experience interpreting data or navigating interfaces for Cisco, Juniper, Ciena, or Promina network devices.
• Agile/ITIL:Familiarity with ITIL processes or working within a team-focused, fast-paced operational environment.
• Education:A Bachelor’s degree in a relevant IT or Engineering discipline.

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

October 8, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $40,300.00 - $72,850.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.