Network Engineering Supervisor

Eskenazi Health; Indianapolis (IN); On-site; USD 110,000 - 140,000; Full time

Job summary

Eskenazi Health in Indianapolis seeks a Network Engineering Supervisor to lead the Network Engineering team in designing, managing and supporting enterprise network solutions. You will serve as the consolidated point of accountability for all activity within the team and collaborate with Telecom, Security, Systems, and Infrastructure.

The role blends hands-on engineering (50–75%) with leadership, talent development, and resource management, including performance reviews, on-call rotation, and

Qualifications

• Bachelor's degree or equivalent in engineering, business, or related field.
• Proficiency with stakeholder management, service improvement, and requirements engineering/analysis best practices.
• Familiarity with ITIL processes and service management.
• At least 5 years of experience managing large, complex enterprise network environments.
• At least 3 years of experience in a large (3,000+ employees) organization.

Responsibilities

• Develop detailed design documents for network deployments, including LAN, WAN, wireless, SD-WAN, cloud connectivity, routing, switching, and security architectures.
• Evaluate and recommend new network technologies and features to enhance system capabilities.
• Ensure the Network Engineering team can manage enterprise routing and switching platforms, wireless infrastructure, SD-WAN, VPN technologies, network monitoring systems, firewalls, and related technologies; perform upgrades and lifecycle management.
• Continually improve the alignment and strength of the Network Engineering team through coaching, training, and disciplinary measures.
• Collaborate with Information Services and Operations leaders to strengthen and improve processes.
• Create and execute team/staff development plans.
• Recruit, interview, and hire new team members.
• Track team effort and productivity within the service management system.
• Ensure the Network Engineering team adheres to industry best practices.
• Administer team timekeeping.
• Carry out team performance reviews.
• Participate in after-hours on-call rotation.
• Participate in on-site work including outage mitigation, device replacements, high-risk changes, and situations requiring team coordination.

Skills

Stakeholder management

ITIL familiarity

Requirements engineering

Service improvement

Education

Bachelor's degree or equivalent in engineering or related field

Cisco networking certifications (CCNA/CCNP/CCIE)

Job description

Division:Eskenazi Health Sub-Division: Hospital Req ID: 27022 Schedule: Full Time Shift: Any Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County.

Eskenazi Health provides a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

The Network Engineering Supervisor will lead the Network Engineering team in designing, managing and supporting complex enterprise network solutions within the organization, along with team leadership. They will serve as the consolidated point of accountability, communication, and coordination for all activity within the Network Engineering team. In addition, they will participate in collaboration with Telecom, Security, Systems, and Infrastructure team members and may provide additional support resources for strategic infrastructure initiatives. The Supervisor leads a team of network engineers who work together to continually develop and optimize network services throughout the organization and ensure network services meet organizational goals and requirements. The incumbent will spend 50%-75% of their time performing technical engineering and supporting network solutions, with the remaining time focused on leadership. The Supervisor cultivates and manages the Network Engineering Team to ensure skills are adequate to seamlessly deliver network services. They implement and provide guidance related to best practices, standard processes and enhanced services. While the position is focused on engineering and team leadership, the Supervisor will be responsible for talent development and resource management with an emphasis on collaboration with other IS Operations teams. The Network Engineering Supervisor will perform these functions in a manner consistent with the overall Infrastructure and Operations approach and guided by recognized, process-based best practices for information technology service management.

Essential Functions and Responsibilities

• Develop detailed design documents for network deployments, including LAN, WAN, wireless, SD-WAN, cloud connectivity, routing, switching, and security architectures
• Evaluate and recommend new network technologies and features to enhance system capabilities
• Ensure the Network Engineering team can effectively manage enterprise routing and switching platforms, wireless infrastructure, SD-WAN solutions, VPN technologies, network monitoring systems, firewalls, and related technologies, while performing upgrades and lifecycle management for network infrastructure
• Continually improves the alignment and strength of the Network Engineering team through coaching, training, and disciplinary measures
• Works collaboratively with other Information Services and Operations leaders to strengthen and improve processes
• Creates and carries out team/staff development plans
• Recruits, interviews, and hires new team members
• Tracks team effort and productivity within the service management system
• Ensures the Network Engineering team adheres to industry best practices
• Administers team timekeeping
• Carries out team performance reviews
• Participates in after hours on-call rotation
• Participates in on site work including outage mitigation efforts, device replacements, high risk changes, and situations that require a high degree of team coordination efforts

Job Requirements

• Bachelor's degree in engineering, business, or a related field, or the equivalent in other experience and/or Cisco networking certification(s) (CCNA, CCNP, CCIE)
• Proficiency with stakeholder management, service improvement, and requirements engineering/analysis best practices
• Familiarity with service management processes such as ITIL
• At least 5 years of experience managing large, complex enterprise network environments
• At least 3 years of experience in a large (3000+ employees) organization

Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.

Nearest Major Market: Indianapolis